Dental Office Manager

GREAT opportunity to join a growing dental practice!

Joiner and Zwart Dentistry is an established practice seeking an Office Manager. Come work in our beautiful, modern office alongside our great, caring, patient-focused team.

Are you a dynamic individual looking for a rewarding career and opportunity to grow in one of the best dental offices? By joining Joiner and Zwart Dentistry you will enjoy a fulfilling career unlike any other while playing a vital role in changing the lives of our patients.

The successful candidate will be energetic with the ability and desire to work in a fast-paced environment while providing a best-in-class patient experience.

Position Description:

Job Description: Dental Office Manager

Position Overview: The dental office manager plays a critical role in ensuring the smooth operation and efficient management of a dental office. This position involves overseeing various administrative tasks, coordinating patient care, supervising staff members, and maintaining a positive and welcoming environment for patients.

Responsibilities:

Office Administration:

• Develop and implement office policies and procedures to ensure efficient workflow and compliance with regulations.
• Manage the dental office's daily operations, including scheduling, patient registration, and maintaining office supplies.
• Handle patient inquiries, resolve conflicts or complaints, and ensure a high level of customer service.

Staff Management:

• Recruit, hire, train, and supervise office staff, including dental hygienists, dental assistants, receptionists, and administrative personnel.
• Create work schedules, assign duties, and monitor performance to ensure a productive and cohesive team.
• Provide guidance and support to staff members, fostering a positive work environment and promoting professional growth.
• Conduct regular staff meetings and training sessions to keep the team informed and updated on office policies and procedures.

Financial Management (Excluding Accounts Payable):

• Collaborate with the dental office owner or financial personnel to develop and maintain the office's financial goals and objectives.
• Prepare financial reports and analyze key performance indicators to monitor the office's financial performance.
• Assist in budget planning, expense control, and revenue optimization strategies.

Compliance and Regulatory Oversight:

• Ensure the dental office's compliance with industry regulations, privacy laws, and health and safety standards.
• Maintain knowledge of relevant laws and regulations, and implement necessary changes to policies and procedures accordingly.
• Coordinate with external vendors, suppliers, and insurance companies to ensure smooth operations and adherence to agreements.

Marketing and Patient Relations:

• Collaborate with the marketing team or external agencies to develop and execute marketing strategies to attract new patients and retain existing ones.
• Oversee the implementation of patient communication initiatives, including social media and patient education materials.
• Foster positive relationships with patients by addressing concerns, ensuring satisfaction, and promoting the dental office's services.

Qualifications:

• A Bachelor’s degree is preferred or commensurate work experience from on-the-job management/leadership training.
• Experience in management, ideally in the healthcare and/or dental segments experience preferred.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent organizational and time management abilities.
• Leaderships skills, including ability to build, coach and develop a high performing team.
• Computer Literacy, i.e. Proficient with basic applications including MS Outlook, Word, Excel, and ability to learn Dental System software.
• Ability to work with the team and others to continually improve operations that benefit patient experience and operational excellence.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off

Work Location: In person

Salary : $55,000 - $75,000