What are the responsibilities and job description for the Customer Experience Representative (CSR) position at Joint Knowledge Marketing Inc?
JKM is a leading direct marketing firm that handles some of the biggest names in telecommunications. We specialize in conducting all marketing, promotions, and sales for these clients while improving their overall customer experience. We are now filling entry-level Customer Experience Representative positions with no experience necessary. Customer Experience Representative applicants must be highly motivated, well organized, ambitious, have a "people first" mentality and be goal-oriented.
This is a challenging position within a fast-paced environment that moves quickly. The perfect Customer Experience Representative candidate would be someone who is seeking a fresh start and is looking to work hard at establishing a career in the sales and marketing industry. We do have numerous areas for growth opportunities here at Imperial and are always looking to promote from within.
Upon completion of training, Customer Experience Representative responsibilities include :
Marketing strategies and sales techniques through face-to-face interactions with our customers and clients
Oversee campaign development through in-office training daily
Manage customer service and sales representatives
Lead a team of representatives
Delegate responsibilities to assistants
