What are the responsibilities and job description for the Sales and Customer Service Associate position at Joint Knowledge Marketing?
Are you ready to make a change in your career? Are you ready to catapult yourself and your skillset to the next level? We are searching for a Sales and Customer Service Associate who is looking to do just that! As a top leader in the Sales, Marketing, and Business Consulting industry, we take great pride in leading with integrity and hard work while having a passion for genuinely helping our clients and their customer base. This core business model has brought repeat success to us, and we are now expanding. We are looking for the next driven and ambitious individual to join our Sales and Customer Service Associate and grow with us organically.
Responsibilities required of our Sales and Customer Service Associates:
This is an entry level role with substantial opportunities for advancement. Daily travel to our Denver location is required; therefore, reliable transportation and the ability to commute are highly preferred.
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Responsibilities required of our Sales and Customer Service Associates:
- Learn and utilizedirect sales techniques
- Present features and benefits of specific products to customers to fit their needs
- Fundamental understanding of all products/services offered by our renowned clientele
- Represent our clients in a professional and courteous manner
- Provide customers with the utmost level of customer service and satisfaction
- Establish, develop, and maintain a positive and productive relationship with each one of our customer accounts
- Report daily and weekly sales metrics of our entry-level team to upper management
- Identify holes of weakness and devise a coaching plan to improve each team member
- Attend daily meetings, conference calls, and client information training sessions
- 2 or 4-year college degree is highly recommended
- 1 year of experience in an environment working with other people in any industry is required
- Excellent and effective communication skills with team members and customers
- Goal-oriented individual and the ability to follow through
- Ability to thrive in a fast-paced environment
- Versatility and comfortability with multitasking and taking on multiple tasks
- Self-starter who initiative in situations to benefit all parties involved
- Problem-solving and fast decision-making skills
- Unlimited growth potentially internally
- Paid on-the-job training
- Positive, energetic, and FUN work environment
- Comprehensive training with industry leaders
- Hands-on coaching and mentorship from Senior-Level Sales Managers
- Commission-based bonuses and pay structure
- Major Holidays off
- Travel opportunities in and outside the US
This is an entry level role with substantial opportunities for advancement. Daily travel to our Denver location is required; therefore, reliable transportation and the ability to commute are highly preferred.
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