What are the responsibilities and job description for the Front Desk Associate position at Joint Ventures LLC?
About Us: The Joint Chiropractic is transforming the chiropractic experience by making high-quality care accessible and affordable. We offer innovative membership plans, no-appointment policies, and convenient hours and locations to ensure everyone can benefit from our services.
Position Overview: We are on the lookout for enthusiastic Wellness Coordinators to join our team! As the first point of contact, you will set the tone for an exceptional patient experience. Your role includes building relationships, managing patient accounts, and promoting our wellness plans.
Key Responsibilities:
- Greet patients warmly and build lasting relationships.
- Educate patients on our wellness plans and services.
- Handle memberships, including sales and account management.
- Process transactions with precision and keep patient accounts updated.
- Assist with paperwork and clinic operations.
- Drive marketing and sales efforts to attract new patients.
- Manage patient flow and ensure clinic operations run smoothly.
- Maintain a clean, organized, and professional workspace.
- Provide outstanding customer service and uphold professionalism.
- Collaborate with team members to foster a positive workplace culture.
- Manage phone calls and texts via phone and web-based platforms.
- Perform additional tasks as needed to support the clinic.
Benefits: Full-Time Wellness Coordinators:
- Set schedule with weekend availability and extra shifts option.
- Medical, dental, and vision insurance.
- 401(K) matching.
- Paid time off and holiday pay.
- Paid parental leave program.
- Career growth opportunities.
- Monthly and quarterly bonus opportunities.
- Free chiropractic care for employees and discounted care for immediate family.
Benefits: Part-Time Wellness Coordinators:
- Set schedule with weekend availability and extra shifts option.
- 401(K) matching.
- Holiday pay.
- Monthly and quarterly bonus opportunities.
- Career growth opportunities.
- Free chiropractic care for employees and discounted care for immediate family.
Join Us: If you’re passionate about wellness and ready to make a difference, we want to hear from you! Apply now to join our dynamic team and help us revolutionize chiropractic care.
Requirements:
- Minimum 1 year of sales experience, preferably in a fast-paced retail environment.
- High school diploma or equivalent.
- Cheerful and positive attitude.
- Able to work evening/weekends (as required)
- Proficient with office equipment and software (Microsoft Office, Google Drive, social media).
- Maintain clinic cleanliness and professional appearance.
- Confident in presenting and selling memberships.
- Self-motivated and able to work independently.
- Strong conflict resolution skills.
- Office management or marketing experience is a plus.
- Ability to stand/sit for long periods and lift up to 20 pounds.
- Willingness to travel for training.
