What are the responsibilities and job description for the Crew position at Joke 118?
You are applying for work with Joke118, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
Summary Description:
The Crew Member is responsible for the following, but not limited to, duties and responsibilities while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work.
Duties and Responsibilities :
• Exhibit readiness to perform role by wearing a clean and wrinkle-free, uniform and showing up at the assigned time.
• Prioritize and complete tasks, which if not done could jeopardize the stores operation.
• Adhere to Papa Murphy's store "Performance Standards."
• Comply with all sanitation and safety standards.
• Greet all guests to create a welcoming environment.
• Handle phone and online orders for guest pick-up.
• Keep assigned area neat, clean and well stocked.
• Perform all tasks/duties assigned by immediate supervisor.
"Front of House"
• Work all counter stations or other assigned station.
• Assist guests in making menu selection, review specials, handle club cards, and participate in add-on sales.
• Wrap pizzas properly, repeat orders to guests, give verbal baking instructions to all guests, thank and invite the guests back.
• Present order to guest within the 3-minute door to door service time.
• Assist guests if necessary to carry pizzas out to their car or hold the door open.
• Follow proper cash, check, credit card and food stamp transactions; ring up order and follow proper cash handling techniques.
• Follow proper void/refund procedures. Process coupons and gift certificates with the assistance of immediate supervisor.