What are the responsibilities and job description for the Senior MSP Automation Engineer - Remote position at Jolera Inc.?
We are seeking an experienced and versatile Senior Automation Engineer with expertise in designing and implementing advanced automation solutions. This role focuses on leveraging cutting-edge technologies to optimize workflows, reduce costs, and streamline processes across internal and client operations. You will play a key role in automating mission-critical systems and integrating multiple high-value platforms, driving innovation across the organization.
Key Responsibilities :
Advanced Automation & Scripting - Lead automation initiatives using PowerShell to optimize internal workflows and client processes. Develop scripts to collect data from various vendor APIs and integrate them into SQL databases for enhanced analytics and reporting.
API Integration & Development - Design and maintain API integrations for key platforms such as ConnectWise, N-Able, Meraki, Fortinet, Barracuda, and Palo Alto. Utilize webhooks, REST APIs, and middleware platforms for real-time data synchronization and event-driven automation, ensuring seamless interoperability across systems.
Platform Administration - Serve as the subject matter expert for platforms like N-Able, Meraki, and Fortinet, taking ownership of critical systems deployment, configuration, and ongoing administration. Ensure that automation solutions are designed to meet the specific requirements of these platforms.
AI & Chatbot Development - Lead the development of chatbot solutions using the MS Bot Framework, integrating AI models like GPT-3.5 / 4 to create intelligent automation and support tools.
Database & SQL Management - Write and optimize SQL queries to support automation workflows and manage large datasets for internal and client projects. Ensure data integrity and performance efficiency in automated data processing systems.
Cross-Functional Expertise - Operate in multiple technical domains, including :
- PowerShell Development
- Systems Administration
- SQL Database Administration
- API Engineering
- Cyber Security Analysis
Who You Are :
Qualifications :
Preferred Skills :
