Information Technology and Network Manager

Job Description

Job Description

FLSA Classification : Exempt, Full Time

Salary Range : $80,000 DOQ

Benefits : A generous benefits package including medical insurance, dental insurance, vision insurance, and life insurance, pension (IMRF) plan, paid time off including vacation, sick and holiday pay, employee assistance program, fitness center membership and discounted facility and program costs.

Reports to : Director of Finance

Date : February 2025

Summary

Under the direction of the Director of Finance, the IT and Network Manager is responsible for overseeing, handling, and directing the day-to-day operations of the IT Department. The IT and Network Manager will ensure the appropriate controls are in place for the security of information assets ensuring all security policies, procedures, guidelines, standards and activities align with all local, state, and federal regulatory requirements.

Essential Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.

• Oversee, manage and direct the IT team
• Oversee and manage IT work order tickets to ensure timely resolution
• Coordinate with vendors to resolve complex issues
• Report all outstanding or major system related issues to Director or Finance in a timely manner
• Develop new network troubleshooting strategies to decrease maintenance costs
• Create strategies for upgrading the company’s network software whenever a new update is available
• Construct and implement plans to ensure the company’s network continues to operate smoothly
• Work closely with other department Managers to assess the growth needs and maintenance of the company’s network
• Identify technology and network needs / improvements and updates and make recommendations to Director of Finance
• Evaluate the company’s adherence to federal and state technology requirements for security
• Maintain company hardware and software programs
• Research, locate and update technological equipment and software within the Park District
• Manage information technology and computer systems throughout the Park District
• Plan, organize, control and evaluate IT and electronic data operations
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Be proactive and identify problematic areas and implement strategic solutions in time
• Audit systems for vulnerability and assess their outcomes
• Preserve assets, information security and control structures
• Handle annual IT budget and ensure cost effectiveness
• Ensure the accuracy and integrity of relevant hardware and software applications
• Oversee and manage IT projects in according to business needs and budget restrictions, including system updates and migrations
• Create and implement the organization’s IT policy and best practice manuals
• Establish network connectivity of all servers, workstations, firewalls, IP Phones, and other network devices.
• Support and manage the Park District’s wired and wireless network infrastructure to maintain reliable operation
• Maintain documentation regarding network configuration, network mapping, processes, and service records
• Monitor logs, activities, and network traffic for suspicious behavior and remediate as necessary
• Responsible for installing and configuring of all network equipment (ie switches, routers, load balancers, network security devices, access points, etc) throughout the Park District

Hours

Full time, exempt. May include days, evenings, holidays, and weekends. This position will need to be available for limited on-call and after-hours support as needed.

Supervisory Responsibilities

IT Staff

Work Environment

Employee’s general work area indoors is a smoke-free environment with controlled temperature and fluorescent lighting. Employee may be exposed to noise distractions from employees or equipment operation in adjacent work areas. Employee may be required to work during various weather conditions, including cold and hot temperatures. Required to work extra hours to accomplish and complete high volume of work.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to travel to all Park District locations; Reach and grasp objects; Stoop, bend, kneel, crouch, or crawl; Stand and sit for extended periods of time; Use of manual dexterity and fine motor skills; Identify and distinguish colors and shades of color; Communicate information orally and in writing; Receive and understand information through oral and written communication; Proofread and check documents for accuracy; Ability to lift 50 pounds.

Education and Experience

Additional Eligibility Requirements

Affirmative Action / EEO Statement

The Joliet Park District is an Equal Opportunity Employer

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary : $80,000