What are the responsibilities and job description for the Retailer Success Manager position at Jon Hart Design?
Jon Hart Design is a Texas-based brand known for high-quality, handcrafted, personalized bags and accessories. We take pride in our commitment to craftsmanship and strong retailer partnerships. As we expand our presence across the U.S., we are seeking a Retailer Success Manager to drive engagement, growth, and success within our retail network.
About the Role
As the Retailer Success Manager , you will be the primary point of contact for our wholesale retailers, ensuring they have the tools, support, and insights needed to maximize their success with Jon Hart products. This role blends relationship management, sales strategy, and operational support to foster long-term partnerships and drive revenue growth.
Key Responsibilities
- Retailer Engagement & Support : Build and maintain strong relationships with retailers, acting as their main resource for brand training, merchandising best practices, and sales strategies.
- Sales Growth & Performance : Work with retailers to optimize product selection, inventory management, and marketing efforts to drive sales.
- Onboarding & Training : Develop and implement retailer onboarding programs, including a structured 90-day success roadmap.
- Marketing & Merchandising Collaboration : Partner with marketing and product teams to provide retailers with promotional materials, campaign support, and in-store / online display guidance.
- Data & Insights : Analyze sales performance and market trends to provide actionable insights that enhance retailer success.
- Issue Resolution & Advocacy : Act as the retailer’s advocate within Jon Hart, addressing concerns and improving processes to enhance the overall experience.
Qualifications & Skills
Why Join Us?