Room Attendant

Job Details

Description

The Town Club is filled with unique landings for your respite after a long day, with the Rooftop Terrace that lets 13 stories mute the clamor of Downtown Los Angeles, or The Grill which brings signature dishes with fresh ingredients from our Urban Garden, meticulously paired with select wines from our expert sommeliers. With event and overnight rooms, gym, food, drink, and more, the Town Club is an oasis in the heart of one of the busiest cities in the world.

The Room Attendant Is Responsible For The Following

• Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.
• Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, doors, curtains, fixtures, bathtub, and floor. Inspect and clean grout and mildew build up using appropriate chemicals.
• Clean guest rooms as assigned and by priority.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Hotel requirements.
• Dust, polish furniture, remove grease and smears from pictures, frames, mirrors, telephones, under glass surfaces, lamps, window ledges, doors, door handles, between connecting doors, AC unit thermostat, AC vents, grids, baseboards, ledges, edge vacuuming, walls, behind nightstand, head boards, closet, and check under bed(s), chairs and sofa for debris and remove if present.
• Transport cart with cleaning supplies, amenities and linens to assigned guest room, position securely, and ensure to remove all soil linen and trash from cart at the end of shift.
• Empty trash containers and clean trash liners.
• Replace facial, toilet tissue and bathroom amenities in correct amount and location.
• Replace soiled/damaged bathrobes and bathrobe card.
• Ensure correct amount and placement of hangers, blanket bag: extra blanket/pillow and luggage rack.
• Open all drawers/doors in checkout rooms and remove items left by guest. Dust inside.
• Inspect condition of all furniture for tears, rips or stains; report any damages to the Housekeeping office and through Synergy Voice.
• Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.
• Strip rooms.
• Set correct time on clock; correct TV channel.
• Clean all lamps and light switches; check for proper working order.
• Empty liquid from ice bucket, sanitize and place liner.
• Remove dust on drapes and realign to correct position daily.
• Stock and replace guest water.
• Ensure all electrical cords are properly plug in and neatly wrapped and secure.
• Ensure all in-room amenities are in working order, replaced and placed according to club standards
• Other duties as assigned.
  
  

Requirements

• Previous housekeeping experience preferred but not required.
• Ability to perform physical tasks such as lifting, bending, and standing for extended periods.
• Strong attention to detail and ability to follow instructions accurately.
• Excellent interpersonal and communication skills.
• Reliable, punctual, and able to work independently or as part of a team.
• Positive attitude and commitment to guest satisfaction.
  
  

Preferences

• At least one year experience in housekeeping is strongly preferred
• Must be able to work in a fast-paced environment.
• Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding.
• Strong attention to detail
• Strong customer service skills
• Ability and willingness to work a varied schedule, which includes working on weekends and holidays. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
  
  

Pay Rate: $21.55/hour

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.