What are the responsibilities and job description for the Administrative Assistant - Insurance Industry Expert position at Jonathan Gibbs - State Farm Agent?
Job Summary:
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team as an Insurance Industry Expert. As a Receptionist - State Farm Agent Team Member, you will be responsible for providing exceptional customer service, managing appointment scheduling and office communications, and supporting the team with various administrative tasks and projects.
Key Responsibilities:
Requirements:
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team as an Insurance Industry Expert. As a Receptionist - State Farm Agent Team Member, you will be responsible for providing exceptional customer service, managing appointment scheduling and office communications, and supporting the team with various administrative tasks and projects.
Key Responsibilities:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
Requirements:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
