What are the responsibilities and job description for the Front Desk Professional - Insurance Support Specialist position at Jonathan Gibbs - State Farm Agent?
Job Overview:
A leading insurance agency, Jonathan Gibbs - State Farm Agent, is seeking a highly organized Front Desk Professional to join their team. As a Receptionist - State Farm Agent Team Member, you will be the first point of contact for customers, providing exceptional service and support.
Responsibilities:
Requirements:
A leading insurance agency, Jonathan Gibbs - State Farm Agent, is seeking a highly organized Front Desk Professional to join their team. As a Receptionist - State Farm Agent Team Member, you will be the first point of contact for customers, providing exceptional service and support.
Responsibilities:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
Requirements:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
