What are the responsibilities and job description for the IT Intern position at Jones Companies?
IT Intern Hattiesburg, MS, USA Req #262 Tuesday, January 7, 2025 MORE THAN A JOB! If you are an ambitious individual looking for a fulfilling and challenging career, you can find it at one of Jones Capital's family of companies.
Today, our companies are pushing the boundaries of what's possible, yet still holding true to the values that founded our first company in 1949.
That's why working with us is more than a job, it's a rewarding lifelong experience.
WANT TO HELP SHAPE THE FUTURE OF AN INDUSTRY? BECOME ONE OF JONES! JOB SUMMARY We are seeking a dedicated Entry-Level IT intern to join our team on a part-time basis that is scheduled around the student's availability.
The internship work period ends on a mutually agreed date with the option to renew.
ideal candidate will provide technical assistance to our internal customers, helping them to resolve issues related to computer systems, software, and hardware.
The IT intern will deliver outstanding customer service, ensuring high levels of customer satisfaction and loyalty. DUTIES & RESPONSIBILITIES
- Technical Support : Respond to customer inquiries via phone, email, or chat.
Assist in troubleshooting basic technical issues and guide customers through simple, step-by-step solutions.
Update the internal knowledge base as new common issues arise.
It's the result of our focus on our employee's well-being with a host of innovative efforts, including continuing education, health and wellness initiatives and family focused events that recognize and reward our employees on a regular basis. Other details