What are the responsibilities and job description for the Front Desk/Insurance Specialist position at Jones Family Dental?
Job Summary
We are seeking someone to work at the front desk for Jones Family Dental. This role is pivotal in creating a welcoming atmosphere for our guests while managing various administrative tasks efficiently. The ideal candidate will possess excellent communication skills, a strong organizational mindset, and the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Greet and assist guests upon arrival, ensuring a warm and friendly welcome.
- Manage phone systems to handle incoming calls and inquiries with professionalism and courtesy.
- Maintain accurate records of patient information using computerized systems.
- Handle check-in and check-out procedures efficiently while ensuring all patient needs are met.
- Assist with administrative tasks such as filing, data entry, and office management duties as required.
- Address complaints or concerns promptly and effectively to ensure satisfaction.
Experience
- Previous experience in a front desk or receptionist role is preferred but not mandatory.
- Familiarity with phone etiquette and customer service best practices is essential.
- Proficiency in using office equipment and computer systems for administrative tasks.
- Strong organizational skills with the ability to prioritize tasks effectively in a busy environment.
- Experience as a personal assistant or dental receptionist can be advantageous.
Join our team as a Front Desk Agent where your skills will contribute significantly to our patients experiences!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $25
