Demo

Workplace Experience Manager

Jones Lang LaSalle Incorporated
Mc Lean, VA Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/8/2025

Workplace Experience Manager page is loaded

Workplace Experience Manager

Apply remote type On-site locations McLean, VA time type Full time posted on Posted 4 Days Ago job requisition id REQ406400

JLL empowers you to shape a brighter way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Revolutionize Workplace Experiences : Exciting Opportunity in McLean, VA for a Workplace Experience Manager

Are you ready to transform client environments and lead the charge in creating exceptional workplace experiences? Join JLL as our new Workplace Experience Manager and make your mark in the world of corporate hospitality!

As the Workplace Experience Manager, you'll be the driving force behind delivering outstanding client experiences through enhanced engagement, proactive communication, and high-touch service. Your role will be pivotal in strengthening partnerships between JLL, service partners, and our clients while implementing innovative experience programs that elevate both personal and professional skills.

What will some of your day look like?

  • Orchestrate seamless daily operations of the Guest Service program and remote monitoring
  • Respond swiftly to information requests, communicating effortlessly across all management levels
  • Identify and mitigate potential risks to ensure uninterrupted client operations
  • Oversee critical programs including access management, lost & found, and facility inspections
  • Conduct daily quality assurance checks to maintain operational excellence
  • Resolve building service issues and submit work orders with precision
  • Collaborate dynamically with service line leads to drive innovations
  • Update training materials and lead initiatives to boost employee engagement and productivity
  • Manage guest service schedules and approve timesheets
  • Contribute to team growth through recruitment, onboarding, training, and coaching
  • Participate in regional meetings and spearhead special projects

Who are we looking for?

Required :

  • High school diploma or GED
  • Proven track record in supervisory or management roles, with a talent for motivating teams
  • 3 years of experience in Hospitality, Soft Services, or Operations
  • Exceptional ability to handle sensitive information and set clear performance expectations
  • Outstanding organizational skills coupled with a curious, solution-oriented mindset
  • Excellent verbal and written communication skills
  • Proficiency in Google Suite (Gmail, Sheets, Slides, Docs)
  • Preferred :

  • Workplace experience or hospitality industry background
  • Bachelor's degree
  • Knowledge of the commercial real estate industry
  • Expertise in staff development, performance management, and retention strategies
  • Schedule : Monday - Friday 7 : 30 a.m. - 4 : 30 p.m.

    Pay $66,000-68,000 annually

    This is your chance to combine your passion for service, brilliant people skills, and enthusiasm for creating hospitality-focused workplace environments. Join our team and be at the forefront of workplace innovation!

    Apply now and let's create extraordinary experiences together!

    Estimated total compensation for this position :

    66,000.00 – 68,000.00 USD per year

    The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

    Location : On-site –McLean, VA

    If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

    Personalized benefits that support personal well-being and growth :

    JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management

    J-18808-Ljbffr

    Salary : $66,000 - $68,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Workplace Experience Manager?

    Sign up to receive alerts about other jobs on the Workplace Experience Manager career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $116,911 - $169,028
    Income Estimation: 
    $174,110 - $240,842
    Income Estimation: 
    $83,534 - $111,245
    Income Estimation: 
    $70,778 - $99,774
    Income Estimation: 
    $109,459 - $143,369
    Income Estimation: 
    $70,778 - $99,774
    Income Estimation: 
    $89,783 - $130,279
    Income Estimation: 
    $109,459 - $143,369
    Income Estimation: 
    $42,502 - $55,251
    Income Estimation: 
    $83,534 - $111,245
    Income Estimation: 
    $55,286 - $68,894
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Jones Lang LaSalle Incorporated

    Jones Lang LaSalle Incorporated
    Hired Organization Address Andover, MA Full Time
    Job Overview The Director of Technical Operations is responsible for leading the delivery of Integrated Facilities Manag...
    Jones Lang LaSalle Incorporated
    Hired Organization Address Oklahoma, OK Full Time
    JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate ...
    Jones Lang LaSalle Incorporated
    Hired Organization Address Windsor, CT Full Time
    JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate ...
    Jones Lang LaSalle Incorporated
    Hired Organization Address Baltimore, MD Full Time
    Building Automation and Controls AnalystApply remote type On-site locations Baltimore, MD Owings Mills, MD time type Ful...

    Not the job you're looking for? Here are some other Workplace Experience Manager jobs in the Mc Lean, VA area that may be a better fit.

    Workplace Experience Manager

    JLL, Mc Lean, VA

    Workplace Experience Coordinator

    Hawthorne Lane, Washington, DC

    AI Assistant is available now!

    Feel free to start your new journey!