Demo

Community Manager - Digital Content and Communications

Jones Lang LaSalle IP, Inc.
San Francisco, CA Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 5/22/2025

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are currently seeking a Community Manager - Digital Content and Communications to join our Experience Management (XM) team.

Responsibilities :

The Community Manager's main duty is to create and manage digital programming and internal and external communications at an office property to enhance the experience for tenants and visitors in order to create a sense of community on the property. The ideal candidate has a hospitable and creative personality reinforced with an exceptional business acumen and tech-savviness. This position will not only plan tenant engagement meetings and collaborate on professional conferences, but also exciting social and networking events. Additionally, this position will manage the admin portal of the property app, manage property social media accounts, and create internal marketing collateral.

Another goal for this position is to provide exemplary concierge services for tenants and building management by serving as an informational resource for the property. The Community Manager is also responsible for accurate reports detailing social and communications programming performance to the client.

Specific Job Functions :

  • Event Management

Coordinate regular programming including but not limited to lunch and learns, conveniences, entertainment, philanthropy, and brand activations for the building and individual companies

  • Partner with onsite and local retailers and dining establishments to highlight promotions
  • Remain knowledgeable about industry trends and events
  • Negotiate contracts with area vendors for best prices and services
  • Provide detailed reporting of events, social media engagement and building app usage to the client
  • Participate in the planning, production and execution of property programs and events
  • Participate in and attend design trade and industry organizations and events to stay in-the-know on industry trends
  • Marketing
  • Create marketing collateral for property programming and events using property specific branding

  • Work closely with the Director of Marketing to develop and execute SFDC marketing goals and program initiatives
  • Maintain a content marketing calendar that schedules all aspects of creation and delivery throughout the year utilizing programs such as Social Sprout, Live Pigeon, and ActiveCampaign.
  • Develop and execute SFDC's digital marketing plan and social media strategy to be consistent with brand standards.
  • Meet key performance indicators (KPIs) for social media and digital marketing campaigns, such as targets for certain number of shares or likes and measuring campaign performances against the KPIs Coordinate with website partner on SEO optimization
  • Provide monthly reporting identifying marketing outreach analytics and target group responses
  • Research and suggest innovative ways to keep SFDC a leader in the design industry while remaining compliant with brand standards
  • Stay up to date with trends in the interior design industry
  • Support property leasing efforts where applicable
  • Amenity Management
  • Act as a building ambassador, including maintaining a welcoming presence in public spaces during high traffic times and during events

  • Respond to in-person, phone and email requests from tenants providing guidance and information to tenants in a timely manner
  • Manage and drive communication plans, programs and activities that support SFDC and its tenant showrooms
  • Manage mailing lists, distributing, and tracking engagement of internal and external communications
  • Plan, edit, format, and write content for a variety of internal and external communication mediums, including intranet or email communications, Facebook, Instagram, LinkedIn, Pinterest, and other social media platforms
  • Manage the property social media pages
  • Organically grow social media following and outreach through the creation and posting of compelling dynamic content
  • Design graphics for internal and external communications such as building signage, eblasts, social media posts, etc. utilizing Photoshop and Canva
  • Maintain consistency in communication messages across all mediums and for various departments of the organization
  • Research social media trends and current best practices in the industry to keep SFDC ahead in its market
  • Maintain SFDC website and update content using WordPress
  • Drive tenant and community Engagement / Communication utilizing building app.
  • Maintain the property app including building, community and tenant events, services, and local area information and partnerships
  • Any additional duties as assigned
  • Estimated total compensation for this position :

    71,900.00 - 77,292.50 USD per year

    The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

    Location :

    On-site -San Francisco, CA

    If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

    Personalized benefits that support personal well-being and growth :

    JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    For additional details please see our career site pages for each country.

    For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

    Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and / or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

    I want to work for JLL.

    Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

    Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

    Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

    California Residents only

    If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

    Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Accepting applications on an ongoing basis until candidate identified.

    Salary : $71,900 - $77,293

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Community Manager - Digital Content and Communications?

    Sign up to receive alerts about other jobs on the Community Manager - Digital Content and Communications career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $103,303 - $148,215
    Income Estimation: 
    $156,374 - $224,893
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $162,123 - $210,901
    Income Estimation: 
    $125,835 - $157,927
    Income Estimation: 
    $156,374 - $224,893
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $162,123 - $210,901
    Income Estimation: 
    $156,374 - $224,893
    Income Estimation: 
    $188,920 - $271,478
    Income Estimation: 
    $162,123 - $210,901
    Income Estimation: 
    $71,085 - $91,088
    Income Estimation: 
    $88,426 - $116,821
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $92,664 - $115,984
    Income Estimation: 
    $114,731 - $155,985
    Income Estimation: 
    $92,664 - $115,984
    Income Estimation: 
    $116,374 - $157,533
    Income Estimation: 
    $95,555 - $145,324
    Income Estimation: 
    $126,670 - $153,667
    Income Estimation: 
    $114,731 - $155,985
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Jones Lang LaSalle IP, Inc.

    Jones Lang LaSalle IP, Inc.
    Hired Organization Address Houston, TX Full Time
    JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate ...
    Jones Lang LaSalle IP, Inc.
    Hired Organization Address Roanoke, TX Full Time
    JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate ...
    Jones Lang LaSalle IP, Inc.
    Hired Organization Address Atlanta, GA Full Time
    JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate ...
    Jones Lang LaSalle IP, Inc.
    Hired Organization Address Charlotte, NC Full Time
    JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate ...

    Not the job you're looking for? Here are some other Community Manager - Digital Content and Communications jobs in the San Francisco, CA area that may be a better fit.

    Senior Manager, Mid-Market Sales

    Content Square, San Francisco, CA

    AI Assistant is available now!

    Feel free to start your new journey!