What are the responsibilities and job description for the Medical Records Mailroom Clerk position at Jorie AI?
About us:
Jorie Healthcare Partners, occupies a uniquely interconnected position at the center of the healthcare industry. An inseparable part of today's healthcare billing ecosystem, with leading edge technology that is driving transformation with our highly acclaimed AI infused Robotic Process Automation for end-to-end Revenue Cycle Management, providing practice and financial management services to the healthcare industry. Applied Intelligence, Better Insight, Accelerated Efficiencies with Jorie Healthcare Partners.
Our work environment includes:
Growth opportunities
Safe work environment
Cultural diversity
Collaborative company culture
Dress Code Business Casual no jeans
Summary:
Jorie is seeking a dedicated individual to serve as Medical Records/Mailroom Clerk. In this role, you will act as a key person within Jorie’s organization, responsible for the handling of all client mailings and release of information as required.
Location & Hours:
This position is ONSITE at Corporate Office - 1000 Jorie Blvd, Oakbrook, IL.
2 Part-time employees working 20 hours weekly
Hours of work 8:00-12:00 and 1:00-5:00pm Monday – Friday
1 will work Morning shift and the other will work the afternoon shift
Title: Medical Records/Mailroom Clerk
Responsibilities:
- Complete medical record requests for personal injury lawyers
- Monitor incoming and outgoing requests through various means
- Scan, organize, and access digital copies of medical records and store them electronically
- Maintain a consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
- Ensure medical records are well-organized, accurate, and complete
- Communicate with all lawyers or other entities regarding any inquiries or outstanding requests
- Abide by HIPAA guidelines while ensuring the confidentiality of PHI
- Provide feedback regarding request volume and perceived issues
- Assist with quality audits
Mailroom Duties:
- Sorting and delivery of outgoing mail, including application of necessary postage; some receipt and distribution of incoming mail
- Reconciliation of number of items printed and mailed
- Ability to work independently and manage time effectively in a fast paced environment.
- Safely operate and perform user maintenance on equipment (i.e. printer toner replacement, toner waste removal, paper tray refill) and basic troubleshooting (i.e. paper jams, network errors); create service request tickets with equipment vendor/manufacturer and/or company IT department
- Maintain precise logs of outgoing mail and ensure timely processing.
- Perform regular inventory checks of mailroom supplies.
- Handle confidential documents and sensitive information in accordance with company security protocols.
- Provide additional support to office staff and other departments as needed.
Qualifications:
- Microsoft Office (Excel, Word)
- SmartSheets
- EMR software (eClinical Works, Meditech, EPIC , etc.)
- Ability to work in a fast-paced environment
- Strong verbal and written communication skills
- Strong organizational and multitasking abilities
- Excellent attention to detail
- Excellent problem-solving skills
- Lift 25 pounds, operate basic lifting equipment (i.e. dolly, mail cart)
- High school diploma or GED
Job Type:
Part Time 20 hours a week Monday – Friday
Salary: $18.00 - $20.00
No Benefits
Dress Code:
- Business Casual (no jeans)
Salary : $18 - $20
