Manager - Grocery

Position: Grocery Department Manager

Our Grocery departments are expected to be fully stocked, cleaned and well merchandised; and our Grocery Department Manager plays a key role in maintaining our status of best Gourmet Grocer in town.

Routine Tasks

• Ensures Grocery department staff is providing customer service up to the Joseph’s standard
• Maintains Joseph’s standards for product freshness and sanitation
• Ensures all new and existing Grocery associates are properly trained and equipped with knowledge and tools to perform their jobs up to company standards
• Sells products by providing customers with product information, answering questions and making suggestions. Trains their team to do the same.
• Responsible for controlling budgets and hitting Sales targets, profit margin targets, payrolls targets and supplies targets
• Writes and ensures labor schedule is adhered to
• Submits orders and manages inventory to prevent out of stocks and abundances that lead to waste
• Replenishes, maintains, and rotates products and display cases
• Packages and labels products for self-service, and ensures product signage is accurate
• Unload product from delivery trucks, break down pallets and separate produce items in back room prep areas and walk in refrigerators
• Operates pallet jack, scale, and other transportation and storage equipment
• Assists with other tasks as assigned
  
  

Qualifications

• Ability to deliver friendly, respectful, timely customer service
• Ability to lead a team and hold people accountable
• Ability to manage profit and loss and income statements
• Ability to interpret and follow instructions
• Ability to work well with others
• A passion for serving people
  
  

A Grocery Department Manager performs their tasks primarily in the Grocery department and the prep/backdoor receiving area. Must have the ability to clearly articulate the company’s goals and follow up on tasks and projects to achieve those goals. Must be able to resolve conflicts and promote a positive environment where all department associates enjoy coming to work. Work involves walking, standing for prolonged periods, and lifting products weighing up to 50 pounds. Work also includes frequent interaction with customers and fellow employees.

Benefits Include

• Positive Work Environment
• Competitive Pay
• Health, Dental and Vision Insurance
• 401K Plan
• Paid Vacations & Sick Days
• 20% Employee Discount
• Bonus Programs for Management