What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Josh Hollier - State Farm Agent?

Benefits :

401(k) matching
Bonus based on performance
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Vision insurance

Company Overview : Josh Hollier - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.

Job Description : As a Customer Service Representative - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include :

Engaging with customers through various channels, including phone, email, and chat.

Providing friendly and efficient assistance with policy inquiries, updates, and claims.

Utilizing digital tools and platforms to connect with a younger demographic.

Collaborating with a dynamic team to ensure timely and effective issue resolution.

Proactively identifying opportunities to enhance customer satisfaction.

Qualifications :

Excellent communication skills, both written and verbal.

Tech-savvy with a familiarity with digital communication tools.

Customer-oriented mindset with a strong desire to exceed expectations.

Ability to adapt to a fast-paced, evolving work environment.

Previous customer service experience is a plus, but not required.

Requirements :

High school diploma or equivalent; college degree is a plus.

A positive and proactive attitude towards learning and growth.

Familiarity with social media platforms and digital communication tools.

Ability to work in a collaborative team setting.

Willingness to obtain relevant insurance licenses (training will be provided).

Perks for Customer Service Representative - State Farm Agent Team Member,

Competitive base salary with performance-based incentives.

Comprehensive benefits package, including health insurance and retirement plans.

Opportunities for professional development and career advancement.

Fun and inclusive work environment with team-building events.

Emphasis on work-life balance.

How to Apply :

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!

https : / / joshhollier.com /

Josh Hollier - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

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Customer Service Representative - State Farm Agent Team Member

What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Josh Hollier - State Farm Agent?

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Job openings at Josh Hollier - State Farm Agent

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