What are the responsibilities and job description for the Host/Hostess position at Josie Wyatts Grille?
Job Summary
Josie Wyatt’s Grille is hiring PM hosts/hostesses. Josie Wyatt’s is a steakhouse that opened in 2019 in Moab’s first resort style hotel – Hoodoo Moab a Curio Collection by Hilton. We are open daily for breakfast, lunch, and dinner along with providing room service to the 116-room hotel.
We are looking for employees who have a passion for outstanding food and exceptional service, attention to detail, care for the community and customers, and have a teamwork mentality.
We are seeking a friendly and organized Host/Hostess to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and smooth dining experience. This role requires excellent communication skills, a passion for hospitality, and the ability to manage guest relations effectively in a fast-paced restaurant environment.
Responsibilities
- Greet guests as they arrive and escort them to their tables, ensuring a positive first impression.
- Manage reservations and flow of guests.
- Maintain an organized waitlist during busy periods and communicate wait times to guests accurately.
- Answer phone calls with professionalism, providing information about the menu, specials, and reservations.
- Collaborate with servers and kitchen staff to ensure seamless service and guest satisfaction.
- Address guest inquiries and concerns promptly, demonstrating exceptional customer service skills.
- Assist in maintaining cleanliness and organization of the front-of-house area.
Qualifications
- Previous experience in food service or hospitality preferred.
- Strong phone etiquette and communication skills are essential for effective guest interactions.
- Ability to work well under pressure while maintaining a positive attitude.
- Excellent guest services skills with a focus on building rapport with customers.
- Strong organizational skills to manage seating arrangements and waitlists efficiently.
- A passion for providing outstanding guest relations in a restaurant setting.
Job Type: Part-time
Shift:
- Evening shift
Ability to Commute:
- Moab, UT 84532 (Required)
Work Location: In person