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RECEPTIONIST (PART-TIME FLOATER)

Josselyn
IL Part Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/22/2025

Location : Grayslake and all Lake County Offices

Part-Time Schedule : Monday / Wednesday / Friday 12 PM - 8 PM and Saturday 8 : 30 AM - 2 PM ( 21 - 29 hours )

  • Please note, the required schedule cannot be adjusted or modified

Hourly payrate : $18 - $18.87

Job Summary

The Client Access Specialist 1 is a client-facing position responsible for creating a welcoming experience for all clients and visitors The Client Access Specialist 1 is responsible for treating all clients and visitors with respect and dignity and for providing exceptional customer service support. The Client Access Specialist 1 works closely with other Josselyn team members to ensure compliance in areas of client onboarding and client record maintenance.

Essential Responsibilities and Metrics :

  • Interact with all clients and visitors in a respectful and welcoming manner
  • Uphold HIPAA privacy standards for client data
  • Follow client check in processes to maintain compliance for client records
  • Answer the telephone in a timely and polite manner with appropriate and accurate navigation of calls
  • Collect client payments for services
  • Process incoming and outgoing mail
  • Accurately upload client documentation into EMR system
  • Maintain and manage the waiting room
  • Timely completion of all projects as assigned by supervisor

    • Qualifications

  • High school or equivalent
  • Previous experience as a receptionist in mental health, healthcare, or related field required
  • Excellent written and verbal communication skills
  • Competency in Microsoft Office 365 applications including : Word, Excel, and Outlook and Zoom
  • Good time management skills

    • Ind2

    Salary : $18 - $19

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