What are the responsibilities and job description for the Order Processing Auditor (Backoffice) position at Jostens?
JOB TITLE: Order Processing Auditor (BackOffice).
LOCATION: SPI Santiago - On site
SCHEDULE: 7:00 am - 4:30 pm Mon to Thu, 7:00 am -3:30 pm Fri
GENERAL DESCRIPTION OR PURPOSE OF JOB:
Ensure consistent quality of information for the incoming orders for the production process. The order processing auditor must review and ensure that all the information detailed in each line is correct and meets all customer requirements (internal and external) in terms of quantities, colors and specifications.
RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
|
Item
|
Responsibility/Function
|
%Time
|
|
1
|
Perform routine inspections on orders to ensure correct information is included on orders
|
60%
|
|
2
|
Record, report and communicate audit findings to management regarding identified trends to improve processes and departmental quality
|
30%
|
|
3
|
Support all departmental activities and needs
|
10%
|
Required:
- Bachelor’s degree and/or university student
- No previous experience needed
- Excellent attention to detail
- Bilingual (English/Spanish)
- MS office proficient
- Intermediate Excel
- Effective written/verbal communication
- Strong analytical and problem-solving skills
- Clear and logical thinker
- Ability to stay calm when working under pressure
- Self-motivated, results-oriented and very well organized
- Ability to work overtime and weekends, as needed.
