What are the responsibilities and job description for the Supervisor, Cash position at Jostens?
SUPERVISOR, CASH
ABOUT YOU:
Supervise, delegate, and provide direction to the Cash and Ledger Clerks. Provide performance feedback, training, and individual development. Responsible for overseeing the timely and accurate reporting of cash received, with the main objective being to improve cash flow and keep bad debt losses at a minimum. Analyze, review, and improve work processes. Keep the Collections Manager advised of seriously delinquent or potentially delinquent accounts and accounting problems in a timely manner.
Incumbents of this role are required to be on call and/or available after hours, to provide their own mobile device, and to distribute their mobile phone number accordingly. Alternatively, individuals may distribute their office phone number if their office phone is set to forward calls to their personal device when they are not physically present.
YOU HAVE:
- Strategy. Ability to initiate change through problem-solving, decision-making, planning/organizing, and utilization/development of employees.
- Technical Skills. Proven experience with Microsoft Office Suite, including Excel, Word, and PowerPoint, for effective reporting and data management.
- Great Communication Skills. Strong oral and written communication skills. Ability to work independently and effectively support customers.
- Management. Proven leadership experience in supervising a team.
- Experience. Minimum of 2 years of experience in cash management or a similar financial role. 2 years prior collection and auditing experience.
- Education. Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, or a comparable combination of education and experience.
YOU WILL:
- Coordinate. Work with the assigned account clerk to resolve account record issues and collaborate with internal accounting and plant employees.
- Support Cash Reporting. Ensure timely and accurate reporting of cash received to improve cash flow and minimize bad debt losses.
- Drive Process Improvement. Analyze, evaluate, and enhance cash management processes for efficiency and accuracy.
- Communicate. Promptly inform the Collections Manager about seriously delinquent accounts and accounting issues.
- Goal Set. Assist in the development of departmental goals.
- Metrics. Regularly track and analyze key performance indicators related to departmental goals. Monitor and communicate advancements toward established objectives.
- Supervise. Oversee the Cash and Ledger Clerks, assign tasks, offer guidance, deliver performance evaluations, and facilitate training and development. Participate in decisions related to the selection, promotion, transfer, pay and discipline of assigned personnel. Clearly communicate job duties and responsibilities to enable individuals to proceed with certainty in the performance of their positions. Monitor the work performance of assigned personnel on a continual basis; conduct effective performance reviews; take corrective action whenever necessary and, where necessary, work with HR Generalists to establish performance improvement plans. Support the development of assigned personnel’s skills and abilities, and demonstrate by personal example the desired standards of conduct (Jostens values) and work performance. Identify and resolve skill gaps and succession issues. Administer Company policies with regard to discipline, absenteeism, etc., in a fair and equitable manner, and fully document all incidents and actions taken. Involve assigned HR Generalist on compliance issues such as pay equity, equal opportunity in hiring and promotions, and proper procedures for hiring, terminations, lay-offs, etc.
LOVE WHERE YOU WORK:
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We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
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We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
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We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 8 company paid holidays, and family paid leave.
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We care about your development. We support tuition reimbursement after 6 months of service.
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We believe in pay transparency. The salary range is $65,000 to $80,000 with annual bonus eligibility.
APPLICATION DEADLINE: April 30, 2025
ABOUT US:
Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here.
ALL ABOUT FINANCE:
Our Finance team combines traditional financial planning, analysis and accounting with collaborative business decision-making and strategy, directly supporting leadership in Marketing, Sales, Digital & Operations. Team members are expected to analyze data and provide recommendations across our specialized products lines including Yearbooks, Class Rings, Graduation Products and Professional Sports. Through the utilization of best-in-class technical software, such as Workday Adaptive Planning, Incorta, SAP BPC, Oracle, Salesforce, & the Microsoft Suite, you will get to play a critical role in determining financial solutions that steer our business. Our Finance team is comprised of several subgroups, including decision support, FP&A, operations and corporate, but our success is directly related to a culture of cross-team collaboration. Jostens allows for a work setting that focuses on creating professional and personal development. We can’t wait to show you what our Finance Team has to offer at Jostens!
AMERICANS WITH DISABILITIES ACT (ADA):
Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (952) 830-3399.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy
Salary : $65,000 - $80,000
