Business Travel Sales Manager

Job Description

Job Description

Position Title : Business Travel / Leisure Sales Manager

Department : Sales

Reports To : Director of Sales and Marketing

FLSA Status : Exempt

Prepared / Revised date : February 2025

Position Summary

The Business Travel / Leisure Sales Manager develops and implements successful sales solicitation activities to secure new individual travel and leisure business from specified market segments. Maintain existing business clientele relationships, ensuring maximum profitability for the hotel and quality service for our guests.

Essential Duties and Responsibilities

• Build and foster business travel and leisure customer relationships
• Meet or exceed the annual sales goals, including sales activity production guidelines
• Adhere to hotel’s sales guidelines and book profitable business including but not limited to prospecting, telemarketing, outside sales calls, site inspections, and presentations
• Comply with company sales reporting standards, company sales office and system standards
• Negotiate in a professional, business-like manner
• Develop and execute sales action plans to close on targeted accounts and or business within a market segment
• Identify and qualify the market for major room night demand generators, developing effective strategies with DOSM consistent with the hotel’s sales and marketing plan
• Act as a source for DOS in suggesting strategies and tactics for respective markets in the annual business plan
• Solicit business in the preferred corporate and leisure segments
• Present on a monthly basis at sales meetings on accounts closed, the hotel’s competitive performance and other meaningful supply or demand changes in the market
• Provide updates on market fluctuations and competitive changes in product ownership or strategies
• Maintain positive relations and high visibility in relative business organizations and local hotel associations
• Foster close working relationships with competitive sales representatives to ensure referrals and co-op bidding
• Develop key internal relationships with Front Office, Sales and Catering, Housekeeping, Outlets, Accounting, and Maintenance
• Develop key external relationships with hotel guests / visitors and other sales personnel

Knowledge and Skills

Education and Work Experience

Certificates, Licenses and Registrations

N / A

Supervisory Responsibilities

None

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period of time. The employee may frequently be required to stoop, kneel, and crouch for duration of shift (eight hours or longer). The employee will need to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and / or move and / or push up to 50 pounds without assistance. Significant travel by car and plane

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be detail oriented, possess strong organizational and time management skills and the ability to multitask. Ability to work a flexible schedule including weekdays, weekends, holiday and nights.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability and Computer Skills

Ability to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. High degree of proficiency in Microsoft Office Suite

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

EOE / M / F / D / V