What are the responsibilities and job description for the Hospice 24/7 Coordinator position at JourneyCare Hospice?
JourneyCare Hospice is seeking a Hospice 24/7 Coordinator. New competitive salaries, immediate openings available, generous time off packages, 401K match and so much more!
Apply today and start your career with JourneyCare!
POSITION REQUIREMENTS:
- Minimum 2 years of administrative experience
- Minimum 2-5 years of healthcare or clinical experience
- Ability to function independently, organize, and prioritize
- Ability to work under pressure, multi-task, and maintain a calming, professional presence in a fast-paced environment with frequent interruptions
- Ability to maintain organizational confidentiality, which includes but is not limited to information about patients/families, volunteers, employees, donors, and branch processes
- Excellent communication skills, verbal and written
- Excellent time management and organizational skills
- Excellent computer skills (Word, Excel, patient database, e-mail), voicemail
- Knowledge of federal and state healthcare regulations preferred
- Must have reliable transportation, a current driver's license, and appropriate automobile insurance.
HOURS: Monday-Friday 8AM-4:30PM Plus Every Other Weekend Required.
LOCATION: REMOTE. However there will be 3 weeks of on-site training at our BARRINGTON Office required and then transitions into a remote position.
What We offer:
- Great culture and team atmosphere
- Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
- 401(k) retirement plan with a generous company match
- Generous time off accruals
- Paid holidays
- Tuition Reimbursement
- Employee Referral Program
- Merit Increases
- Employee Discount Programs
Job Description:
This position provides patients, families, and caregivers assistance by answering questions, resolving concerns, and facilitating smooth access to care through the effective processing of calls, to assess and manage patient needs. This position is responsible for ensuring all inquiries from patients, families, and caregivers are routed appropriately for timely follow-up and resolution. The 24/7 Coordinator is responsible for reporting symptom calls and interventions to the appropriate team clinician and Team Manager for follow-up and ensures excellent customer service through all communication.
Text 6154 to 847-416-8078 to APPLY!
