Are you an experienced Training and Development professional with a passion for setting team members up for success? Do you thrive in a fast-paced, hospitality environment with high growth potential? Are you highly organized with an acute attention to detail and follow-through? Please continue!
Journeyman is growing quickly, both internally and externally, with a diverse set of operations ranging from full-service restaurants and private events to distilling, brewing, and tours. The Training & Development Coordinator will standardize training efforts and formalize paths to success for our team in order to keep pace with organizational growth and vision.
Basic Function : The Training and Development Coordinator is responsible for planning, coordinating, and executing effective and well-organized training programs which align with organizational objectives.
All team members must uphold and embody Journeyman’s Core Values.
CORE VALUES : GRIT
- No challenge is too great.
- Goals worth pursuing are never easy and perseverance and determination are essential to success.
- There is no substitute for time and effort and good things will come from those efforts.
ALWAYS A JOURNEYMAN
The pursuit of excellence is lifelong and mastery is an illusion.Joy is in the daily work and the pursuit of excellence, not a final destination.A focus on continual improvement and doing our best.1st CUSTOMER
Treat every customer with the mindset that they are the business’ first-ever customer.Treat customers with authenticity, kindness, warmth, care, and friendliness. Be engaging, helpful, and willing to offer a magical experience.Be available and provide timely responses in all capacities.Extend this mindset to our vendors, suppliers, partners, and especially our fellow employees, never taking any of them for granted.AMBASSADOR
Take pride and ownership in your work.Engage and actively participate in your work and company activities.Be a positive force in the workplace, creating a culture of positivity.Extend common courtesy to yourself, employees, and guests.Evangelize and promote the company and brand.We believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.
Here’s a peek at what you will receive as a Journeyman team member :
Outstanding Growth Opportunity!Paid Time Off401(k) with Employer MatchMedical, Dental, Vision, Life, and Supplemental Insurance OptionsFree Monthly Bottle of Spirit (21 )Loyalty Incentives (ask about our 5-Year Bottle Reward!)25% Employee DiscountMonthly Welcome Tour with Owner / Founder, Bill WelterAnnual Employee Putting Competition3 Annual Employee PartiesYOUR RESPONSIBILITIES :
COORDINATION & LOGISTICS
Collaborate with stakeholders to identify training needs and timing.Arrange for appropriate training environments, both in-person and virtual.Send training reminders and clear instructions to participants and trainers.Ensure training materials are accessible to all participants.Collect participant feedback and report results / takeaways to leadership.ADMINISTRATION & DOCUMENTATION
Track completed training, certifications, and progress.Monitor training deadlines and send overdue notices to managers.Prepare summary reports for completion, participation rates, and survey results.Identify areas for improvement in future sessions.Track expenses related to training and provide cost breakdowns for review by leadership.CONTENT DEVELOPMENT & DELIVERY
Proofread training materials and format resources in an organized manner.Conduct surveys or interviews with team members to identify training gaps.Use technology to create visually appealing materials and suggest interactive training elements.Support trainers during sessions and act as a co-facilitator as necessary.Develop post-training materials and conduct follow-up sessions to evaluate skill application on the job.YOUR EXPERIENCE AND EDUCATION :
Bachelor's degree in relevant field.Two years of experience leading and conducting existing training and development programs with an ability to design and implement similar programs in new environments.One year of experience designing and implementing employee training and development programs preferred.Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)Participation in / familiarity with Entrepreneurial Operating Systems (EOS) preferred.YOUR ATTRIBUTES :
Excellent verbal and written communication skills.Analytical and problem-solving skills.Initiative and growth mindset.Strong presentation skills and tech savviness.Schedule flexibility and role adaptability.Excellent organizational skills.1st Customer focus.OTHER REQUIREMENTS :
Must display a willingness to assist the business in other areas of capability, as necessary.Must be 18 years of age or older.Must be legally authorized to work in the United States.Must have reliable transportation.
