Events Sales Manager

Description

Are you a dynamic sales professional with a passion for crafting unforgettable experiences? At Journeyman Distillery, we do more than make award-winning spirits — we create remarkable moments. From weddings and corporate gatherings to community celebrations, our event spaces are as distinctive as our handcrafted whiskeys. We’re searching for an enthusiastic and driven Events Sales Manager to lead the charge in connecting guests with spaces where memories are made and spirits are raised. 

All team members must uphold and embody Journeyman’s Core Values and align with the organization’s Core Focus. 

CORE VALUES: 

GRIT MAKES GREAT

• No challenge is too great. 
• Goals worth pursuing are never easy and perseverance and determination are essential to success. 
• There is no substitute for time and effort and good things will come from those efforts. 

ALWAYS A JOURNEYMAN, NEVER A MASTER

• The pursuit of excellence is lifelong and mastery is an illusion. 
• Joy is in the daily work and the pursuit of excellence, not a final destination. 
• A focus on continual improvement and doing our best. 

1st CUSTOMER 

• Treat every customer with the mindset that they are the business’ first-ever customer. 
• Treat customers with authenticity, kindness, warmth, care, and friendliness. Be engaging, helpful, and willing to offer a magical experience. 
• Be available and provide timely responses in all capacities. 
• Extend this mindset to our vendors, suppliers, partners, and especially our fellow employees, never taking any of them for granted. 

AMBASSADOR

• Take pride and ownership in your work. 
• Engage and actively participate in your work and company activities. 
• Be a positive force in the workplace, creating a culture of positivity. 
• Extend common courtesy to yourself, employees, and guests. 
• Evangelize and promote the company and brand. 

CORE FOCUS 

Our Purpose: Crafting shared experiences to leave a lasting impact on our world.

Our Niche: Great American Whiskey Hospitality

We believe in hard work, and that hard work must be rewarded.

Here’s a peek at what you will receive as a Journeyman team member:

• Outstanding Growth Opportunity!
• Paid Time Off
• 401(k) with Employer Match available
• Medical, Dental, Vision, Life, and Supplemental Insurance Options
• Free Quarterly Bottle of Spirit (21 )
• Loyalty Incentives (ask about our 5-Year Bottle Reward!)
• 25% Employee Discount
• Monthly Welcome Tour with Owner/Founder, Bill Welter
• Annual Employee Putting Competition
• Annual Employee Party

Basic Function: The primary role of the Events Sales Manager is to book private, social and corporate events in Journeyman event spaces, handing off a comprehensive contract for proper planning and execution. The role interacts with various departments, at all levels, daily.  

PRINCIPAL DUTIES: 

• Target new and repeat clients by means of cold calls (phone, email, and in-person) and respond to incoming event inquiries within 24 hours to meet or exceed all sales objectives, ensuring execution of established Scorecard metrics.
• Assist with departmental operations across Journeyman properties as required.
• Work with clients to provide them with information on why Journeyman is the right choice for their private event, meeting and effectively communicating to understand their specific expectations, budget, and food & beverage related needs.
• Schedule within established guidelines and be available for site tours with prospective clients.
• Work cross-functionally with Hospitality Operations and the Marketing Events Manager to ensure proper coordination of available events spaces.
• Collaborate with other Events Sales Managers to ensure prospective clients have the opportunity to align with the best available option and overall solution. 
• Have a clear understanding of all amenities provided with each space and be able to explain the differences between packages.
• Ensure timely collection of all applicable deposits.
• Understand each booked client and convey all pertinent information once contracted, working closely with the Events Services Manager to ensure proper handoff and introduction to the client.
• Be present, as necessary, on event day to provide support to the couple and staff.
• Post-event follow-up with client for event wrap-up, feedback, and damage deposit status.
• Respond in a thorough and timely fashion to consistent flow of emails and phone calls from booked clients, coworkers, management, and ownership.
• Post-event communication with Tripleseat, to be shared with all involved departments. 
• Prospect for new business by attending wedding industry related functions (trade shows, popups, etc.).

Requirements

QUALIFICATIONS:

• Food & beverage management experience and event operations experience.
• Positive attitude, team player, and willingness to do whatever it takes to get the job done.
• Excellent customer service and organizational skills.
• A true desire to understand and anticipate the needs of others in a fast-paced environment.
• Comprehensive knowledge of TripleSeat Event Management Software (or a similar program), Office 365, and Microsoft Office programs (Excel, Word, PowerPoint, etc.) 
• An understanding that it is an integral and essential function of this position to be onsite every weekend for the execution of events, and that this individual's weekly schedule will not be fixed from week-to-week and will depend on the events schedule as well as client needs.
• Excellent oral, written, negotiation, and interpersonal communication skills are a must.
• Familiarity with an Entrepreneurial Operating System (EOS) is a plus.