What are the responsibilities and job description for the Branch Supervisor position at Jovia Financial Credit Union?
Branch Supervisor
Say Hello to Working on the Bright Side
We are Jovia Financial Credit Union. Our name evokes a way of joy, a feeling of optimism, trust and “banking on the bright side”. We are a new kind of credit union, one that combines service and value with the convenience that today’s technologies allow. Our friendliness and energetic spirit make it easy to do business with us. At Jovia, our dynamic, fast growing culture awaits- come see for yourself.
Now with more than 3 billion in assets, 200,000 members, and 450 employees, we attract the best and the brightest talent-- who do the right thing, present a can-do spirit in a culture of fun, fulfilment, advancement and development. Find your joy here, every day.
We give you:
• Competitive compensation with paid training
• Open communication and an amazingly positive staff
• Managers who value input from their employees—we believe in you!
• A friendly, inviting work environment
• Work that feels like a second home with family events hosted by Jovia!
• Leaders who are involved, transparent and coach you
• Professional development and a perfect atmosphere for learning
• Fun social activities to nurture creativity and teamwork
• Business casual dress with annual corporate gear allowance!
• Great benefits – Med/Dent/401K/pension, and tuition reimbursement and more (Full Time employees)
• School Loan Repayment & Gym Reimbursement (Full Time employees)
• Lots of growth and advancement potential
• Estimated Salary Range for this Position: $57,800-73000
• Jovia offers a variable compensation plan which allows employees an opportunity to earn up $3000
• A CEO with brilliant vision and aspiration
Want to know why we’re so happy? Click here to learn and meet our CEO!
Find out what life at Jovia is like ... https://www.jovia.org/life-at-jovia
What you will be doing:
• Provide consistent coaching, training and mentoring to all employees. Ensure a high-level member satisfaction, quality service and achievement of all goals (sales, service and quality).
• Confidently and competently articulate and communicate with staff and members.
• Open as MSR or teller as needed. Sell and process applications for consumer accounts, IRAs, business accounts and all real estate loans including mortgages
• Function as a resource for all coworkers, possessing subject matter expertise on products, services, policies and procedures.
• Proactively educate members on utilizing available access channels including ATM network, mobile and online banking, remote deposit and shared branch services.
• Utilize conversational sales training and techniques to identify needs, leverage opportunities and deepen relationships by proactively cross selling products and services.
What we need from you:
• Bachelor’s degree or minimum three years relevant work experience with one year in a managerial or supervisory capacity.
• Corporate appearance and positive professional attitude and image.
• Good administrative and organizational skills.
• Knowledge of savings regulations (federal and state).
• Strong written and verbal communication skills.
• PC literate; Microsoft Word, Excel and Outlook skills.
• Successful completion of training certification process for IRAs, business accounts, and all real estate loans, including mortgages.
• Results oriented, self- starter with consistent performance in achievement of goals (sales, service and quality).
• Ability to lead, motivate and influence others.
• Proven record of reliability, dependability and flexibility.
• Proficient knowledge of Connections capabilities and ability to train and coach staff to utilize effectively.
• Holds Notary Public license.
• Proficient in all software packages used in the department in order to resolve daily issues encountered and recommend updates to the system
• and the way it is used in the department.
• Each employee in a capacity of a Branch Supervisor who acts as a mortgage loan originator must/will be registered with the NMLS
• Registry (National Mortgage Licensing System)
Be part of a growing not-for-profit organization where People are Everything—You are important to us. Help our members meet their financial goals and achieve their dreams. Let’s talk!
At Jovia, we celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $57,800 - $73,000
