Description

Position Summary:

Joybound is seeking a highly organized and passionate Mobile Adoption Event Coordinator to lead our presence at local festivals and events, creating opportunities to connect pets with loving homes. This role is responsible for securing high-visibility event placements, managing logistics, and fostering key partnerships to ensure seamless event execution. The ideal candidate thrives in fast-paced environments, excels at multitasking and problem-solving, and is committed to making a meaningful impact in animal adoption. 

Principal Duties:                                

Coordination: 

• Interact and communicate with colleagues, volunteers, and the public in a manner that advances a culture of positivity, professionalism, trust, transparency, empathy, and excellence at Joybound. 

• Lead the planning and logistics for all offsite mobile adoption events, including securing event spaces, arranging transportation, and ensuring all necessary materials are available. 

• Serve as the central point of contact for staff, volunteers, and event hosts to ensure smooth event operations, oversee scheduling, delegate tasks, and provide on-the-ground support. 

• Coordinate efforts across departments (adoption, foster, animal care, marketing, etc.) to ensure alignment, streamline communication, and guarantee all parties are prepared for effective execution. 

• Manage event calendars to allocate resources efficiently, ensuring events are scheduled for optimal community engagement while remaining flexible to adjust schedules as priorities change. 

• Demonstrate problem-solving skills by addressing last-minute changes or challenges and adjusting plans to ensure event goals are met. 

• Operate our 26-foot Mobile Adoption vehicle, transporting it to events across the Bay Area while ensuring its proper maintenance by reporting any service needs. 

• Load and unload tables, supplies, materials, bins, dogs, cats, and more while also setting up and breaking down event sites.

Community Outreach: 

• Identify and secure outreach adoption sites at high-traffic locations, such as festivals, and evaluate their success in terms of exposure, adoptions, and donations. 

• Foster rewarding partnerships with local businesses to ensure adequate exposure for all offsite events. 

• Participate in community outreach programs, educational activities, and adoption events to highlight Joybound’s animals and programs. 

Customer Interaction: 

• Facilitate adoptions offsite and occasionally onsite, ensuring a good match between animals and adopters. 

• Serve as a dedicated ambassador for Joybound, actively promoting its mission and advocating for its programs. Engage with the community to raise awareness, foster meaningful connections, and support initiatives that enhance the organization's impact. 

• Maintain a professional and organized table during mobile events. 

Animal Care and Handling: 

• Ensure the well-being of animals by walking and cleaning their living spaces, offsite and occasionally onsite. 

• Contribute updates to behavioral and medical records by capturing and reporting observations during outings. 

• Follow safety procedures to ensure the well-being of both animals and humans. 

• Gain an understanding of the shelter animal's personality to support successful adopter matches. 

Record Keeping: 

• Maintain accurate adoption records, including agreements, medical records, and follow-up information while maintaining confidentiality. 

• Track and report mobile event data. 

• Demonstrate attention to detail and proficiency with Microsoft Office and other required programs. 

• Maintain accurate records of inventory, vehicle maintenance, and pre- and post-event safety checks for each use. 

Other Duties: 

• Ensure the cleanliness of the adoption vehicle with the help of staff and volunteers. 

• Complete Joybound training to safely drive adoption vehicles. 

• Perform other assigned tasks with professionalism and good judgment.

Qualifications

Qualifications: 

• Education: High school diploma required; a background in animal science, biology, or a related field is a plus. 

• Experience: Two years of coordination experience required, along with customer service experience in a highly engaging setting and retail sales expertise. Preferred qualifications include two years of animal care and handling experience. Knowledge of dog and cat breeds, as well as best care practices, is essential. 

• Communication Skills: Excellent communication skills for interacting with the public, adopters, and team members. 

• Compassion: A genuine love for animals, concern for their well-being, and the ability to accommodate them in the workplace. 

• Problem-Solving: Able to handle challenging situations, such as matching animals with suitable adopters, and remain flexible under pressure. Must be able to work independently and as part of a team. 

• Organization: Strong organizational skills to manage paperwork, schedules, and events. 

• Physical Stamina: Able to walk, lift animals up to 50 pounds, and perform physical tasks such as bending, stooping, kneeling, and walking in various weather conditions. 

• Driving: A valid Driver’s License and the ability to drive large vehicles. Must meet Joybound’s driving criteria. 

• Pre-employment background screening required

HOURS:

Full-time, 40 hours per week. Work schedule may vary based on department needs, with weekend and evening availability required. Must be available during Joybound’s adoption days/hours. Location is expanding to include Joybound Concord. 

Salary : $28 - $31