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Service & Measure Technician

Joyce Windows, Sunrooms & Baths
Charlotte, NC Full Time
POSTED ON 1/22/2025 CLOSED ON 2/3/2025

What are the responsibilities and job description for the Service & Measure Technician position at Joyce Windows, Sunrooms & Baths?

THIS WILL BE HANDLEING THE FOLLOWING AREAS. COLUMBIA, GREENVILLE, ASHEVILLE, CHARLOTTE

Service & Measure Technician – Joyce Windows, Sunrooms, and Baths

We are looking for a Service & Measure Technician with experience in window and door installation or bath remodeling—ideally both. If you’re a problem solver who can work independently, pay attention to detail, and enjoy hands-on work, we want to hear from you.

What You’ll Do:

  • Perform service work on windows, doors, and baths.
  • Accurately measure windows (experience in this is a huge plus).
  • Troubleshoot and resolve installation issues such as:
    • Windows that won’t open, close, or lock properly.
    • Drafts, leaks, or seal failures in windows or doors.
    • Misaligned or sticking doors.
    • Bath installations with leaks, drainage issues, or improper fittings.
    • Ensuring replacements or adjustments meet quality standards.
  • Diagnose underlying problems and determine the best course of action.
  • Work independently and ensure quality workmanship.
  • Provide exceptional customer service, keeping homeowners informed and reassured throughout the process.
  • De-escalate customer concerns by listening, explaining solutions clearly, and resolving issues professionally.

What We’re Looking For:

  • Experience in window and door installation or bath remodeling.
  • Ability to work alone and manage tasks efficiently.
  • Strong troubleshooting skills with a proactive approach to problem-solving.
  • High customer service IQ with the ability to calm frustrated customers and turn situations around.
  • Detail-oriented with a commitment to quality.
  • Jack-of-all-trades, handyman types encouraged to apply.

Compensation:

  • $50K–$70K, based on experience.
  • Potential room for advancement for the right candidate.

Salary : $50,000 - $70,000

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