What are the responsibilities and job description for the Production Administrator position at JP Carroll Roofing?
Production Administrator
JP Carroll Roofing
At JP Carroll, we are committed to delivering a white-glove customer experience, and our Production Administrators are essential to achieving this goal. We are looking for a detail-oriented, organized, and proactive individual who thrives in a fast-paced environment.
Your mission will be to exceed customer expectations while ensuring seamless communication among all parties involved. Reporting directly to the Installation Manager, you will play a pivotal role in our operations.
Key Responsibilities:
Communicate effectively with customers via phone to set expectations, schedule installations, and clarify project requirements.
Review customer contracts to ensure accuracy in job-specific details.
Create purchase orders for each job component.
Order materials and coordinate their delivery to job sites.
Collaborate with the team to continually enhance service quality standards.
Track project phases to guarantee timely and successful completion.
Ensure all installation documentation is accurate and complete.
Update customer invoices and purchasing documents to reflect any changes from the installation process.
Monitor production efficiencies and propose improvements to meet targets.
Work collaboratively with various departments to deliver exceptional customer service.
Assist with additional tasks and assignments as needed.
Requirements:
Strong data entry skills with a keen attention to detail.
Must love numbers.
Proven ability to manage multiple tasks and prioritize effectively.
Positive mindset with a proactive “get-it-done” attitude.
Independent thinker with a talent for innovative problem-solving.
Strong commitment to seeing tasks through to completion.
Exceptional written and verbal communication skills.
Dedication to providing outstanding customer service that turns clients into raving fans.
Adaptability and openness to change.
Enthusiastic, hardworking, and well-organized team player.
Schedule:
Monday - Friday, with occasional Saturdays
Benefits:
401(k) matching
Health, dental, and vision insurance
Paid time off
Employee referral program
Join us at JP Carroll and become an integral part of a team dedicated to excellence and customer satisfaction! If you’re ready to make a meaningful impact, we would love to hear from you.
