What are the responsibilities and job description for the Client Relations Specialist position at JP Cooling And Heating, LLC?
Company Description
JP Cooling and Heating provides top-quality HVAC services for residential and commercial clients. Our services include air conditioning and heating repair, installation and replacement, heat pump solutions, indoor air quality improvements, ductless AC systems, heat loss calculations, programmable thermostat installations, and more. We proudly serve the Wasatch Front and surrounding areas, delivering reliable, professional service and exceptional customer care every step of the way.
Role Description
This is a full-time role for a Client Relations Specialist. The Specialist will manage client relationships, ensure customer satisfaction, and provide customer support. Day-to-day tasks include handling client inquiries, addressing concerns, coordinating with the service and installation teams, and maintaining client records. This is an on-site role located in Orem, UT.
Qualifications
- Strong Interpersonal and Communication skills
- Customer Satisfaction, Client Relations, and Customer Support skills
- Excellent organizational skills and attention to detail
- Ability to handle multiple tasks efficiently
- Experience in the HVAC industry is a plus