Director, HR

About JPA Health

JPA Health is a fully integrated marketing, communications and medical communications agency for clients ranging from emerging biotech to established pharmaceutical companies and public health organizations. We work exclusively within the health sector. We share our clients’ commitment to making people healthier. In fact, some might say we are obsessed with improving and protecting lives. Check out our sizzle reel!

The Role

The Director, HR is a trusted and savvy business partner to agency leaders, as well as an advocate for employees. The Director, HR leverages their extensive business knowledge and comprehensive understanding of the agency to execute strategic plans that support the agency’s employee value proposition and business objectives. This position plays a critical role in driving employee engagement and retention. The Director, HR is a ‘connector of information’ that provides critical feedback and insights to other HR team members and the executive team so that informed decisions can be made to help our employees flourish. This role plays a critical part in JPA Health’s ability to deliver on its employee value proposition and provide a positive employee experience.

This position is a full-time, hybrid role reporting to the Philadelphia or Boston office 2 days per week and working remotely 3 days per week.

The Responsibilities

You Will Be Responsible For

• Owning and administering key cyclical talent management programs such as:
• Individual Goal Setting
• Quarterly Performance Check-Ins
• Merit and Bonus Planning
• Managing agency-wide employee relations and engagement efforts from time of hire through exit, including but not limited to:
• Hosting new hire orientation
• Facilitating a smooth onboarding between managers and employees, including periodically checking in with new hires and managers for the first 3 months
• Facilitating onboarding for employees transitioning to new roles within the agency and ensuring that new leaders understand all leadership expectations
• Level Meetings, Pulse Surveys, Data/Trend Analysis, Survey Action-Planning
• Exit and Stay Interviews
• Manage reasonable accommodation requests
• Facilitating conflict resolution, performance improvement discussions and investigations as needed
• Devise retention and engagement strategies that build employee morale and enhance JPA’s culture, and commitment to DEI&B.
• Establish communication protocols and templates across the entire employee life cycle
• Building and implementing a comprehensive talent development strategy that builds our people leaders and prepares our employees to elevate their careers. This includes:
• Coaching leaders on leadership skills
• Creating learning journeys tailored to our career paths
• Creating training content, whether developed in-house or curated from external sources
• Facilitating career management discussions as needed
• Maintain and update position descriptions and career paths
• Supporting M&A integration efforts. This may include:
• Communicating with leaders and employees about timing for integration milestones
• Facilitating training and briefing sessions with acquired employees
• Supporting and leading integration of HR processes and benefits as requested
• Managing compliance and governance for designated areas of HR, which may include:
• Policy and process development and communication
• Maintain HR’s approval matrix for key decisions involving employee-related actions
• Stay abreast of laws and regulations in the US and UK that we must comply with
  

About You

Our ideal candidate must have:

• Bachelor's degree in relevant field of study, and 10 or more years of relevant experience
• Experience working in a communications and marketing agency
• Entrepreneurial, solution-oriented mindset
• Skilled communicator (verbal and written), ability to effectively present information to small and large groups
• Ability to understand and use data to solve problems and make recommendations
• Experience with M&A integrations
• Highly organized and proactive in nature
• Strong communication and collaboration skills to engage with diverse stakeholders and navigate complex concerns in a professional setting.
  
  

We Would Be Thrilled If You Also Have

• Exposure to managing HR for other countries, specifically UK
• Knowledgeable in use of EORs and PEOs
• Experience working in healthcare communications industry
  
  

What Makes Us Different

JPA Health offers you the opportunity to work with purpose as you achieve extraordinary results for our clients. You will elevate your career in an environment that thrives at the intersection of wellness, connection, and compassion. Our mission to help people live healthier lives begins with you.

Our approach prioritizes compassion to ensure you and your family flourish. We promote flexibility with adaptable work arrangements for a balanced personal and professional life. Our Collaboration Days are designed to strengthen relationships and enhance well-being. Respect, inclusion, camaraderie, and connection – this is the heart of our agency’s ethos. We elevate each other. We work collaboratively. And we push ourselves to think bigger.

In Addition, JPA Health Offers

• Paid time off when you need it most – 20 days PTO, holidays, Sabbatical, bereavement, parental leave, civic duty, volunteer time and year-end office closure.
• Unlimited access to LinkedIn Learning, internal webinars through JPA’s Elevate Institute, tuition reimbursement, paid professional development, and paid learning and development time.
• An impressive and comprehensive benefits package that supports you and your family’s physical, mental and financial well-being.
• Competitive pay and opportunities to advance. The anticipated starting pay for this role is between $150,000 and $200,000 annually, based on a variety of factors including but not limited to experience, qualifications, and location. You may also be eligible for performance-based bonuses. We review compensation annually and evaluate readiness for promotions every quarter.
  
  

At JPA Health, we are committed to fostering a culture of Diversity, Equity, and Inclusion (DEI). We believe that our strength lies in the diversity of our team, and we strive to create an environment where every individual feels valued, respected, and heard. We are dedicated to promoting equity in all aspects of our work, ensuring that all employees have equal access to opportunities and resources. We are inclusive, welcoming individuals of all races, genders, sexual orientations, religions, national origins, disabilities, and ages. Our commitment to DEI extends beyond our organization, influencing the work we do and the partnerships we build. We believe that by embracing DEI, we can drive innovation, enhance our services, and contribute to a healthier society.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require an accommodation in order to apply for a position with JPA Health, please contact us for assistance at Recruiting@jpa.com.