Caretaker/Maintenance

Critical Systems Technician III (Power Distribution)

The Critical Systems Technician III (Power Distribution) plays a key role in overseeing, maintaining, and ensuring the reliable operation of mission-critical electrical services in data center environments.

Key Responsibilities

• Collaborate with sales and project teams to interpret project specifications and define field operations scope.
• Evaluate all project activities to ensure alignment with specifications and provide job-specific technical support as needed.
• Interface with manufacturers to resolve on-site technical challenges related to power distribution equipment.

Scope & Compliance

• Perform QA/QC inspections on all critical power distribution equipment to ensure compliance with contractual commitments.
• Develop and implement MOPs, SOPs, and EOPs for power systems, ensuring adherence to industry standards.

Equipment & QA/QC

• Conduct preventive maintenance on contracted electrical components to prevent downtime and ensure system reliability.
• Perform functional tests on low, medium, and high-voltage switchgear, relay panels, transformers, ATS, and circuit breakers to verify their correct operation.

Installation & Troubleshooting

• Install and service power distribution equipment, including testing and troubleshooting of transmission and distribution controls.
• Verify relay settings and logic equations to ensure proper system operation and troubleshoot any issues that may arise.

Reporting & Problem-Solving

• Provide regular project status updates to stakeholders, including progress reports and technical information.
• Troubleshoot technical issues in the field, utilizing problem-solving skills to identify and resolve problems efficiently.

Travel & Field Work

• Support regional projects and travel nationally, approximately 30% of the time, to assist with out-of-state work, with flights covered by the company.

Schedule & On-Call

• Predominantly work standard business hours, 8-10 hour days, with minimal on-call requirements, although this may change based on operational needs.

Qualifications

Education & Experience

• A minimum of a high school diploma or equivalent is required; an Associate's or Bachelor's degree in electronics, electrical theory, or a related field is strongly preferred.
• At least 2-5 years of experience with mission-critical electrical systems, including installation, maintenance, and repair.
• 3-5 years of field repair or customer service experience involving UPS, switchgear, batteries, monitoring equipment, generators, or similar mission-critical systems.

Technical Knowledge

• Familiarity with NETA standards, IEEE, and NEMA specifications for low/medium voltage switchgear.
• A solid understanding of switchgear operation, maintenance, and testing, including hands-on experience inspecting, repairing, and reassembling low/medium voltage switchgear.
• Proficiency in reading one-line diagrams, blueprints, schematics, and construction drawings.

Computer Skills

• Proficiency in Microsoft Word, Excel, and Project software.
• Experience with specialized testing equipment and related reporting software.

Certifications & Licenses

• NETA/NICET Level II or above (Electrical Power Testing) certification is required.
• NFPA 70E Low & High Voltage certification is also required.