What are the responsibilities and job description for the Fraud Compliance Operations Investigations Division Leader position at JPMC Candidate Experience page?
Are you ready to make a significant impact in the world of fraud investigation? Join us and lead a dynamic team dedicated to safeguarding our business and community. This role offers unparalleled opportunities for career growth and skill enhancement. Be part of a team that values your expertise and provides a platform for professional development.
As a Manager of Investigations within our Compliance Operations & Investigations team, you will play a crucial role in maintaining the integrity of our operations. You will lead a team responsible for investigating and reporting suspicious activities, specifically focusing on SAR (Suspicious Activity Report) filings. Your team will ensure compliance with regulatory requirements by reporting potential fraud to FinCEN (Financial Crimes Enforcement Network). You will be responsible for ensuring that the team meets their performance goals, driving efficiency and effectiveness. Your work will directly contribute to the safety and security of our organization and the wider community.
Job Responsibilities:
- Manage a team of investigators responsible for reviewing and investigating potentially suspicious activities.
- Ensure high-quality work products by understanding fraud issues and adapting to the changing fraud environment.
- Identify opportunities to address fraud risks and influence senior leadership to implement controls.
- Advise business partners on suspected fraud issues and provide counsel on related business matters.
- Handle highly sensitive and confidential information with discretion.
- Collaborate with various lines of business and investigative teams, including Anti-Money Laundering and Internal Investigations.
- Maintain advanced knowledge of regulatory guidance and requirements for investigations and SAR completion.
- Participate in departmental projects as assigned.
Required Qualifications, Capabilities, and Skills:
- Five or more years of experience in investigations or a role requiring research and investigative skills.
- Three or more years of management or supervisory experience.
- Strong investigative skills with proven judgment and problem-resolution abilities.
- Excellent written and verbal communication skills.
Preferred Qualifications, Capabilities, and Skills:
- Bachelor's degree.
- Experience in filing Suspicious Activity Reports.
- Familiarity with internal applications such as Customer Assist or EVI (Enterprise Image Viewer).
