What are the responsibilities and job description for the Lead Technical Program Manager- AI/ML position at JPMC Candidate Experience page?
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Commercial and Investment Bank Chief Data and Analytics Office, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
The Portfolio Management & Coordination team for the Commercial and Investment Bank Chief Analytics Office (CAO) is responsible for the end-to-end coordination of the analytics operating model across the entire Commercial and Investment Bank and for driving high priority accelerator analytics initiatives. As an Associate in the team you will support delivery of the Commercial and Investment Bank’s strategic priorities, providing portfolio governance and analysis across our book of work to create insights and analytical solutions that answer business-critical questions and enable the wider AI/ML Community.
Job responsibilities
- Develop technical expertise in GenAI, specifically to become an SME on LLMs and Agents
- Assess GenAI products and influence the product roadmap
- Define and deconstruct complex problems that can be solved through GenAI and identify key priority CIB use cases
- Provide thought leadership on GenAI & LLMs to key CIB clients
- Assimilate information and provide synthesized views for senior management
- Identify emerging trends ahead of broader market adoption
- Support delivery of Commercial and Investment Bank analytics operating model in partnership with the in-business Chief Analytics Offices
- Create intuitive and interactive data visualizations to present complex information to stakeholders and ensure that data and analytics are available with high levels of accuracy to drive decisions and business outcomes for Commercial and Investment Bank
- Manage key transformational analytics initiatives, enabling idea generation, prioritization & identifying reuse & scale opportunities with effective embedding into business
- Work with multiple teams across CDAO, Lines of Business and support functions to drive delivery, evaluate strategies and insights, alignment on priorities and data accuracy
Required qualifications, capabilities, and skills
- 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Strong experience and knowledge of GenAI, including LLMs, Prompt Engineering and agentic frameworks
- Prior experience in supporting AI/ML teams, an understanding of AI/ML Technologies and managing large book of work
- Experience or understanding in Financial Services
- Outstanding ability to analyze problems and apply quantitative analytical approaches
- Able to deliver to conclusion multiple initiatives across a diverse group of partners, with the ability to manage multiple deliverables and work under pressure
- Driven with a strategic and innovative mindset, curious and not afraid to challenge the status quo
- Able to switch between big picture and attention to detail, with a high tolerance to ambiguity
- Excellent oral and written communication and stakeholder management skills – the ability to convey complex information simply and clearly
- Ability to work in and navigate in large, complex organizations. Ability to collaborate with and influence multiple J.P. Morgan teams in the Commercial and Investment Bank or firmwide, towards common goals and outcomes
Preferred qualifications, capabilities, and skills
- Business management, project or product management experience
- Bachelors or Master's dree in Computer Science
- Superior command of PowerPoint and Excel, Tableau and Alteryx
- Knowledge of Python, orchestration frameworks
