What are the responsibilities and job description for the Associate II - Client Service position at JPMorgan Chase?
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. J.P. Morgan delivers an end-to-end solution for clients seeking exceptional financial and regulatory reporting services. We embrace a culture of continuous learning, and we are passionate about using technology and process improvements that enable our world class team to achieve great results for clients.
As an Associate II within the Data Solutions Operations team, you will drive structure and discipline around each initiative using standard project deliverables and frameworks, including establishing scope and performing detailed business impact analysis in support of management decisions. Additionally, you'll define roles and responsibilities, establish and document requirements, resolve resource/scheduling conflicts, escalate and ensure issues/decisions are resolved, manage changes to project scope, document and complete testing requirements, create and manage implementation plans, and lead/participate in meetings at the operational and project level. You'll provide continuous feedback on project status and issues and serve as the overall escalation point to ensure the project tracks to original expectations.
Job Responsibilities
- Oversee and manage a team, providing guidance, work allocation, and performance reviews.
- Lead project management efforts and maintain large-scale client relationships, managing complex 40 Act and Pension and/or Advisor client requests independently.
- Plan and strategize the department's post-trade investment guideline reporting process and report distribution.
- Utilize trade order management systems (e.g., Charles River) and leverage compliance functionalities within these systems.
- Provide compliance-related guidance and regulatory expertise to large clients by reviewing and interpreting client mandates.
- Present product capabilities and regulatory impacts to clients and prospective clients.
- Partner with internal functional groups and clients to implement and oversee product enhancements and technology improvements.
Required qualifications, Capabilities, and Skills
- Bachelor's Degree in Finance, Accounting, or a related field, or equivalent experience.
- 5 plus years of related industry experience in Trade Compliance Monitoring, Investment Operations, or Client Service.
- Proven client service and management skills, particularly with large and complex Asset Managers/Owners and/or Investment Advisors.
- Solid understanding of Fixed Income and Equity markets.
- Strong knowledge of the Investment Company Act of 1940, Investment Advisers Act of 1940, Dodd-Frank, and other derivatives regulations, with an overall understanding of regulations relating to pension plans, advisers, and/or mutual funds.
- Experience in managing staff at various levels.
- Effective verbal and written communication skills, with the ability to communicate with all levels inside and outside the organization.
Required qualifications, Capabilities, and Skills
- At least 5 years of compliance testing experience with the Investment Company Act of 1940 and/or Investment Advisers Act of 1940.
- Experience with portfolio management compliance systems.
- Experience advising management and clients of issues and recommending corrective actions.
- Strong financial instrument knowledge, including Derivatives
