What are the responsibilities and job description for the Business Analysis Associate - Point of Sale Fraud Strategy position at JPMorgan Chase?
Move your career to the next level with this exciting new opportunity. Join our dynamic Point of Sale (POS) Fraud Strategy Team.
As a Business Analyst in POS Fraud Strategy, you will manage fraud risk strategies on the Commercial & Prepaid Card portfolios. Blending skills of complex large scale data analysis and business acumen, you will perform complex risk analyses with the objective of reducing fraud related losses while balancing customer impact. This role will require frequent interaction and communication with cross-functional partners and presentation to managers and executives. You will excel at creative thinking and problem solving, be self-motivated, confident, and ready to work in a fast-paced energetic environment.
Job Responsibilities:
- Interpret large amounts of complex data to formulate problem statement, concise conclusions regarding underlying risk dynamics, trends, and opportunities
- Manage, develop, communicate, and implement optimal fraud strategies (including rules, cutoffs, policies, operational flows, etc.) to protect the bank from fraud related losses and improve customer experience at Point of Sale
- Identify key risk indicators and metrics, develop key metrics, enhance reporting, and identify new areas of analytic focus to better capture fraud.
- Provide subject matter expertise on strategy implementation/testing and initiatives related to the improvement of risk mitigation processes and infrastructure
- Collaborate with cross-functional partners to understand and address key business challenges
- Identify business opportunities by performing well thought analysis – data mining, ensuring data integrity, synthesizing and communicating findings to senior management
- Assist team efforts in the critical development of new fraud pattern or spending pattern detection tools
- Provide clear/concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management
- Perform project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows
- Perform data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions
- Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls
Required Qualifications, Capabilities and Skills:
- Bachelor's and/or Master's degree (OR related work experience) in a quantitative discipline within a financial services organization
- 3 years experience in fraud/risk/payments or related field
- Proven track record performing complex statistical analysis to solve business problems in a well-organized, structured approach
- Ability to achieve tight timelines on complex deliverables
- Required technical skills include leveraging Alteryx, Python, SQL, SAS, Spark to extract data from Hadoop, Hive, Teradata, SQL Server, and Oracle environments
- Skills in UNIX and MS Office related products including Excel, OneNote, PowerPoint, Teams, and Word (experience in pivot tables, charts/graphs, and formulas are also required)
- Must be a team player; Excellent relationship management skills
- Strong communication and interpersonal skills with ability to interact with individuals across departments / functions and with senior-level executives
- Strong knowledge and understanding of financial services
- Excellent communication and presentations skills across various stakeholders and senior management
- Excellent analytical and logical thinking to understand and analyze complex business processes
Preferred Qualifications, Capabilities and Skills:
- Strong organizational and prioritization skills, detail oriented, and strong interpersonal skills
- Ability to analyze and resolve project-related issues and follow through with set objectives
- Ability to deal with different stakeholder groups to elicit business requirements, procedures, and processes
- Ability to work in a high-paced environment, be flexible, follow tight deadlines, organize, and prioritize work
- A team player who shows commitment and dedication while maintaining a positive attitude and high level of performance on high profile/time-sensitive initiatives
