What are the responsibilities and job description for the BUSINESS BANKING - RELATIONSHIP MANAGER AREA MANAGER position at JPMorgan Chase?
As an Area Manager, you''ll lead a team of Business Relationship Managers (BRMs) in developing new business and deepening existing relationships to position Chase as the primary bank for our clients.Responsibilities (in order of importance) : Provide leadership, management, support, direction, and guidance to a team of BRMs within a territory in developing new deposit, cash management, and credit business while focusing on relationship-building, client experience, and risk managementManage performance of individual team members, holding all BRMs accountable for achieving business priorities with a focus on client experience and risk managementManage the area''s revenue and profitability and monitor adherence to credit quality, regulatory requirements, and risk protocols; utilize reporting and metrics to monitor team performance, identify trends, and address or escalate issues in a timely mannerCoach and develop team on all aspects of managing a portfolio, including relationship management, prospecting, profitability, client experience, and risk management; provide expertise to team on loan structuring, pricing, and developing customized solutions; help team identify solutions to complex challengesHold BRMs accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet their financial needsBuild collaborative relationships with partners across lines of business - Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank - to foster a One Chase, client-centric environmentActively recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environmentRepresent bank in a community leadership capacity such as Chamber of Commerce and local non-profit boardsQualifications : Seven or more years of experience in a business banking relationship management role or related business lending experience; direct in-person contact requiredBachelor''s degree in Finance or related field or equivalent work experience strongly preferredPrior experience in managing a relationship development team preferredExpert knowledge of deposit and cash management products and servicesExpert knowledge of business credit underwriting with commercial credit training preferredStrong communication skills with individuals at all levels, internally and externallyAbility to analyze reports, metrics, and other data to identify trends, issues, and opportunitiesProven ability to build collaborative relationships across the organization and influence others to achieve desired outcomesAbility to balance needs of clients with associated risks and interests of the firmConsistently use a disciplined process to manage time; use time strategically to balance long-term and day-to-day demands of management roleAbility to lead proactively through changeStrong current business network; viewed as a leader in community organizations with demonstrated business acumenHighly proficient in MS Office tools including Outlook, Excel, Word, and PowerPointAbility to travel occasionally for key business and leadership meetings and trainingChase is a leading financial services firm, helping nearly half of America''s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants'' and employees'' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the ''WELL Health-Safety Rating'' for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm''s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm''s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer / Disability / Veterans