What are the responsibilities and job description for the Chief of Staff - Lead Technical Program Manager position at JPMorgan Chase?
As the Chief of Staff for the Investments Reference Data Account group, you will leverage your extensive experience in program management, product development and stratefic planning to support and advise the leadership team. Your role will be pivotal in driving strategic initiatives, ensuring operational efficiency and fostering innovation in a dynamic enviornment. You will collaborate with executives across the organization to articulate and execute key strategic initiatives, manage leadership team meetings and establish business metrics.
As a Lead Technical Program Manager in Corporate Technology Reference Data Account, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
- Lead and facilitate team meetings to drive strategic priorities and business metrics in alignment with the Account Area strategy
- Partner with managers to oversee the Book of Work, ensuring talent alignment for initiatives
- Develop and drive governance processes to ensure transparency, stakeholder alignment, and accountability
- Provide oversight on key programs to enhance team effectiveness and achieve objectives
- Manage organizational development, hiring, and new employee enablement
- Maintain financials in line with expectations and support budget planning
- Collect, analyze and present project data and findings
- Deliver impactful content for monthly business reviews and strategic presentations
- Facilitate communication and collaboration between cross-functional teams to ensure alignment on goals and priorities
- Resolve program roadblocks and risks with program leads and stakeholders
- Support planning and logistics for department-wide meetings and events
Required qualifications, capabilities, and skills
- 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Proficiency in technical solutions and implementation
- Advanced analytical reasoning and problem-solving skills
- Ability to lead through change and manage dependencies in high-pressure environments
- Strong leadership and facilitation skills on cross-functional initiatives
- Excellent communication and stakeholder management skills
- Experience as a proactive self-starter with strategic thinking and decision-making abilities
- Experience in leading cross-functional teams and fostering collaboration
- Experience in building (PMO) functions and implementing governance processes
- Proficiency in project management methodologies (Agile, Scrum, Waterfall)
- Proficiency in (MS Excel, PowerPoint, Visio, Teams, SharePoint, and Jira)
Preferred qualifications, capabilities, and skills
- Undergraduate or graduate degree in Business, Finance, or a related area
- Expertise with Agile and Scrum frameworks in product development
- Experience in a supervisory or management role
