What are the responsibilities and job description for the Commercial Investment Banking Learning Senior Specialist position at JPMorgan Chase?
Already have a background in learning & development? Join the Commercial Investment Banking Learning Team!
As a Learning Senior Specialist on the Commercial Investment Banking (CIB) Learning team, you will provide best-in-class training to support the business’ priorities and to attract and retain top talent in the industry. Our training programs are distinguished by extensive business engagement with CIB professionals actively involved in training design and instruction on a global basis. You will partner closely with the business and CIB Human Resource Business Partners (HRBAs) and Specialists to support training and development programs for professionals across the business. You will also have the opportunity to participate in CIB HR projects and new initiatives.
Job Responsibilities
- Provide end-to-end project management and coordination of numerous aspects of our Banking & Payments training programs including classroom, virtual or on demand offerings.
- Manage nomination/participant lists, send communications, produce training materials, reserve conference rooms, arrange audio/visual, order catering, etc.
- Serve as logistical point of contact for individuals attending programs
- Assist in scheduling of internal speakers/subject matter experts and/or vendors and collect presentations for programs
- Ensure accuracy and organization of data in learning@jpmc (the Learning Management System), training calendars, shared drives, and intranet sites
- Create learning surveys, as well as other ad hoc reports when needed
- Manage budgets, create purchasing orders, allocate invoices to appropriate cost centers and track in spreadsheet for each of the businesses
- Assist with special projects
Required Qualifications, Capabilities, and Skills
- Bachelors' degree required or 5 years in relevant work experience
- High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Meeting coordination experience
- Driven, enthusiastic and positive "can-do" attitude
- Ability to effectively prioritize and manage multiple projects simultaneously
- Superior teamwork skills and willingness to seamlessly back-up team members on the fly
- Meticulous attention to detail and excellent organizational skills
- Self-motivated with the ability to work independently to meet deadlines and produce quality results
- Ability to anticipate needs and/or problems; take steps to resolve them and know when to escalate
- Strong written and oral communication skills
- Flexibility in work hours when required by training programs
Preferred Qualifications, Capabilities, and Skills
- Bachelor’s degree in finance, business, project or program management
- Experience in education and/or learning and development
