Communications Manager - Vice President - Global Banking

We’re searching for an eager, dynamic, passionate and creative communicator to join J.P. Morgan’s Global Banking communications team—with a focus on our Global Investment Banking business. This high-functioning group drives employee engagement across the business through thoughtful, holistic and data-driven communications strategies—and by being trusted, strategic advisors with effective delivery for our most senior leaders around the world. 

As a Communications Manager in Global Banking, you will be responsible for creating executive messages, managing internal newsletters, drafting talking points, designing presentations, writing internal articles, and planning and managing internal events end-to-end to reach and inform our audiences. You will be an energetic strategic advisor, communicator, and project manager who will help articulate the team’s vision and oversee the development and execution of communications plans that deliver on our priorities. Partnership is at the heart of what we do and how we work. You will need to prioritize building and maintaining relationships with the business we support and across the broader marketing, communications and social media teams. 

Job Responsibilities:

• Help develop and drive the internal communications and employee engagement strategy for J.P. Morgan’s Global Investment Banking business, including town halls and employee events, executive messages, internal newsletters, recognition opportunities, talking points and editorial stories. 
• Identify key milestones and examples to promote internally and externally to generate excitement and awareness and drive engagement.
• Write, edit and maintain quality control of compelling stories and content.
• Develop strong relationships with communicators across the firm and communications team, and with key partners including Business Management, Marketing, Content, Digital and Legal to collaborate effectively on executive communications, employee engagement, social media, content development, events, etc. 
• Research communications and engagement opportunities and understand the small and big details. 
• Stay up to date on communications trends and industry news, contributing insights and helping to identify opportunities to drive greater impact through strategic communications while increasing efficiency and effectiveness. 
• Lead innovation, new ideas and better ways to work across the broader Global Banking Communications team and implement new business strategy, strategic initiatives, or platforms, including aligning department and support groups (Finance, Tech, Ops, Legal, Compliance).
• Develop and support senior level strategic presentations and project management, including decks, briefs, talking points.
• Work with financial partners and leadership team to track overall budgets including forecasting, planning, headcount, accruals, and reconciliations.
• Track and measure results to showcase business impact.

Required Qualifications, Skills and Capabilities:

• 7 years of work experience and hold a bachelor’s degree in business, finance, economics, communications, journalism, or other related area.
• Working knowledge of corporate internal and employee communications strategies, best practices, implementation and execution.
• Passion and creativity for storytelling, with the ability to breakdown complex subjects for different audiences.
• Outstanding writing and editing skills and ability to communicate effectively with all levels of employees and management.
• Excellent project management and organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in a dynamic, fast-paced environment.
• Excellent attention to detail.
• Analytical, strategic approach to problem solving and finding solutions. 
• Strong visual storytelling skills (i.e. digital design for presentations)

Preferred qualifications, capabilities, and skills:

• Solid understanding of the financial services industry, particularly investment banking.
• Comfortable navigating matrixed organizations.
• Knowledge of SharePoint and intranet technology.
• Comfortable with strategy and end-to-end execution.
• Proficient in Word, Excel, PowerPoint; Additional software skills (e.g., HTML, Adobe Creative Suite including video editing) a plus.
• Internally-motivated, intentional, empathetic and well-organized storyteller who’s ready to try and learn new things as opportunities arise

*Please also note work and deadlines associated with this position at times may happen outside regular business hours and you will need to be able to respond, within reason, when these situations arise.