Compliance - Testing Program Governance and Oversight - Director

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real- world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Testing Governance ED in Risk Management and Compliance, you will be responsible for supporting the governance and monitoring day-day execution of the testing program. You will ensure that compliance testing activities are conducted effectively, consistently, and in accordance with regulatory requirements and internal policies. You will work closely with various stakeholders across First Line of Defense and Compliance Conduct and Operational Risk (CCOR) to develop test plan, testing strategies, implement robust governance frameworks, including senior management reporting and escalation.

The primary responsibility of the CCOR Testing Program Governance and Oversight (TPGO) Team, which sits in the 2LOD and reports through the Firm’s Chief Compliance Officer and Firmwide Risk Executive for Compliance and Operational Risk, is to provide independent oversight of the M&T Program, including the TCoE and testing performed in CCOR. The TPGO Team’s responsibilities include, but are not limited to:

• Define and maintain this Standard and TPGO Procedure.
• Review and approve the Testing Plan to confirm it meets the requirements set forth in this Standard.
• Oversee required reporting to confirm compliance with this Standard and monitor for concerns (e.g., conditions that risk completion of the testing plan).
• Serve as the central escalation point for M&T Program issues and concerns (e.g., unresolved test results, disputes related to issue severity, adequacy of test coverage and test-related artifacts).
• Resolve escalations which require interpretation of this Standard.
• Review testing training prior to distribution and monitor satisfactory completion. 
• Provide oversight and credible challenge of the Testing CoE capacity plan.

Job Responsibilities

• Help develop and maintain governance frameworks for the testing program. Ensure testing methodologies are current with regulatory changes, robust, consistent, and aligned with industry best practices.
• Ensure testing activities are aligned with regulatory requirements and executed according to the internal policies, Standards and Procedures.
• Monitor, and report on the effectiveness of the testing program to senior management and relevant committees.
• Facilitate Audits and global regulatory exam responses focused on Testing Program.
• Collaborate with CCOR, and business units to identify key risks and develop testing strategies. Oversee creation of a comprehensive compliance and operational risk testing plan, including scope, objectives, and timelines.
• Oversee the execution of testing activities, ensuring adherence to established plans and methodologies in alignment with the Standards.
• Identify opportunities for enhancing the testing program, including process improvements and technology enhancements. Foster a culture of continuous improvement and learning within the compliance testing team.
• Mentor, and develop a team of professionals. Promote a culture of integrity, accountability, and excellence within the team.
• Participate in special projects and initiatives related to compliance testing and governance.
• Conduct research and analysis to support decision-making and strategic planning.

Required qualifications, capabilities and skills 

• Bachelor’s degree in Business, Finance, or a related field.
• Minimum of 7 years of experience in compliance, audit, or risk management, with a focus on testing and governance.
• Proven experience in a leadership or management role.
• Strong understanding of regulatory requirements and compliance testing methodologies.
• Excellent organizational, analytical, and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• High level of integrity and ethical standards.

Preferred qualifications, capabilities and skills

• Professional certifications in the Compliance and Risk functions.
• Product knowledge in the CIB or AWM LOB.
• Experience in a highly regulated industry such as finance.
• Proficiency in compliance testing and governance software tools.
• Ability to work flexible hours as needed to meet deadlines and support organizational needs.
• Master’s degree.