What are the responsibilities and job description for the Consumer Direct Lending Manager - Jacksonville position at JPMorgan Chase?
At Chase Home Lending, we are committed to fostering a collaborative and inclusive work environment where you can grow your career and make a meaningful impact. As a Lending Manager, you will have the opportunity to lead a talented team, drive business growth, and contribute to the success of our Home Equity Line of Credit business. Join us and be part of a team that values innovation, excellence, and customer satisfaction. You have a passion for enabling the dream of homeownership and use your knowledge to build deep relationships within the community.
As a Consumer Direct Home Lending Manager in Chase Home Lending, you will play a pivotal role in re-launching our Home Equity Line of Credit business. You will leverage your expertise in the home lending industry to lead and motivate a team of Home Lending Advisors and Associates who are dedicated to serving our customers' financial needs. This role offers a unique opportunity to advance your career while making a significant impact on our business.
The schedule for this position will be Sunday through Thursday 9:00am to 6:00pm - in office.
Job Responsibilities
- Utilize your strong interpersonal skills to effectively manage and grow a team of Home Lending Advisors/Associates, maximizing sales opportunities.
- Demonstrate exceptional leadership by attracting, recruiting, retaining, and developing a successful team who thrive in Chase's business environment. Provide overall sales leadership, model and coach key behaviors, and ensure effective education and employee development.
- Provide routine feedback and aim to achieve goals, maximizing the sales opportunities presented.
- Foster a high-morale, hard-working team environment that prioritizes customer satisfaction and a passion for exceeding goals.
- Lead and support your team in helping customers access their home equity to finance life events, ensuring a customer-first approach in all interactions.
- Monitor and analyze team performance metrics to identify areas for improvement and implement strategies to enhance productivity and sales results.
Required qualifications, capabilities and skills
- Proven experience in the home lending industry with a strong understanding of mortgage products and services.
- Demonstrated ability to lead, inspire, and develop a high-performing sales team.
- Strong interpersonal and communication skills, with the ability to build relationships and influence others.
- Ability to execute strategic business plans and achieve sales targets while ensuring compliance with regulatory requirements.
- Commitment to continuous improvement and professional development.
