What are the responsibilities and job description for the Executive Assistant - Compliance, Conduct, and Operational Risk Management position at JPMorgan Chase?
This role is a full-time Sydney office-based position, supporting the Compliance Conduct and Operational Risk Team.
As an Executive Assistant in the Compliance Conduct and Operational Risk (CCOR) team, you will be responsible for providing all support needs to the Head of CCOR Risk Management and their seven direct reports. This support can sometimes extend to their broader team members as required.
Reporting into the Business Support Manager, you’ll be reliable and motivated, whilst demonstrating a high level of reliability and teamwork, together with your strong problem-solving skills, confidentiality, and social awareness.
A friendly and dedicated professional, you will be responsible for managing your stakeholders’ diaries and everyday needs, effectively and proactively prioritizing to ensure the team is able to seamlessly serve the needs of their clients. You will require minimal direction whilst utilizing your strong attention to detail to navigate the support for the group.
You will be a strong communicator across both written and verbal, with an ability to work as part of a broader Executive Assistant population when needed. You will be managing support across a number of responsibilities, people and timeframes, whilst being adept across systems, policies and procedures, in a highly focused and responsible environment.
Job responsibilities:
- Maintain detailed diaries across multiple time zones
- Liaise with internal and external stakeholders and manage the coordination and logistics of all meetings
- Screen incoming calls and determine the level of priority, while using caution in dispensing information
- Arrange and coordinate domestic and international travel, whilst adhering to T&E policies
- Process invoices and T&E expense claims for team members as needed. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
- Produce high quality emails and messages to individuals at all levels of the organization
- Handle regular activities without prompting, and set expectations in advance for issues or delays
- Work cooperatively with other Executive Assistants across different businesses
- Lead and coordinate on ad hoc projects as requested
Required qualifications, capabilities and skills:
- Minimum 3-5 years working as an Executive Assistant, ideally within an Investment Bank or other global financial service industry
- A positive, engaged individual who owns their role and takes full responsibility for outcomes
- Strategically minded to pre-empt and / or resolve issues
- Advanced ability to organize
- Highly professional with tact and good judgement in confidential situations
- Effective interpersonal, written, and oral communication skills
- Proficiency in Microsoft Office
- Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
- Business/Secretarial College diploma or equivalent
