What are the responsibilities and job description for the Executive Communications Vice President position at JPMorgan Chase?
For both our employees and our businesses, we are leading success in a diverse culture with a commitment to creating an environment where everyone feels like they belong; positions within Chase provide numerous opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility and career advancement. We are hiring best-in-class talent who are passionate, entrepreneurial and want to work in a globally diverse organization with a strong team culture.
As an Executive Communications Vice President you will support executive communications for Chase’s Chief Risk Officer and the Consumer & Community Banking (CCB) Risk organization. You will play a critical role ensuring employees in Consumer & Community Banking Risk receive crucial information in real-time and have a clear understanding of business priorities. You will create strategic, audience-focused communication plans that keep employees, executives and key internal stakeholders engaged and informed. In addition, you will be a trusted advisor and work with senior leaders in a highly matrixed organization to develop clear, compelling messaging strategies, lead the production and editing of written communications, ; plan internal events such as town halls, site visits, offsites and conferences; draft and edit senior leader presentations; and manage the distribution of internal communications.
Job responsibilities:
- Partner with senior leaders to develop clear, compelling messages that reflects the vision of the business, enhances leadership presence and strengthens the employee experience.
- Collaborate across a matrixed organization to ensure cohesive communication efforts across multiple business units and corporate functions, supporting integrated and consistent communication campaigns.
- Design and implement channel strategies to maximize message delivery and audience engagement, using channels including Microsoft Teams, Outlook, corporate intranet, video and live events.
- Lead the planning and execution of key employee events including team site visits, quarterly town halls, senior leaders conferences and other senior leader gatherings.
- Own digital content creation and development, to engage employees and contribute to the Chase’s internal editorial strategy to help amplify the stories from these functions across the business.
- Measure and analyze the effectiveness of all internal tactics, such as open rates, event survey results and article clicks, and incorporate best practices and learnings into go-forward plans.
- Manage major communications initiatives, including organization announcements and change management efforts, including internal email distribution.
- Apply our consistent voice across all communications.
- Draft and edit internal communication articles for newsletters and the intranet.
- Prepare briefing materials, presentations and talking points for executives.
Required qualifications, capabilities, and skills:
- 7 years of communications experience in a large matrixed organization
- Strong executive presence and experience working with and counseling senior leaders.
- Excellent writer with an audience-first mindset.
- All-around team player who willingly collaborates and contributes to both strategic and tactical deliverables.
- Strong project management skills, with the ability to handle large-scale, complex projects with discipline and precision.
- High attention to detail and strong organizational skills
- A self-starter with ability to work well in a dynamic, fast-paced environment with speed, flexibility, and adaptability.
- Outstanding judgment, proactive problem-solving ability and resourcefulness.
- Creative mindset with the ability to think outside of the box.
Preferred qualifications, capabilities, and skills:
- financial services
