What are the responsibilities and job description for the Know Your Customer Officer position at JPMorgan Chase?
Join our dynamic Commercial Banking Client On-boarding (CBCO) Know Your Customer (KYC) Organization, where we lead the charge in supporting client coverage by fulfilling essential Anti-Money Laundering (AML) and KYC requirements.
As a Wholesale Know Your Customer (KYC) Officer, you'll collaborate closely with Bankers and AML/KYC Operations to ensure all client KYC records meet stringent regulatory standards. In this pivotal role, you'll deliver high-quality and timely completion of due diligence requirements at both the inception and renewal of client relationships, joining a team committed to excellence and compliance in every client interaction.
Job Responsibilities:
- Consultatively manage client and partner expectations and understanding.
- Take ownership of the KYC/AML and client experience.
- Ensure KYC/AML deliverables are met, holding internal partners accountable.
- Maintain a thorough understanding of KYC/AML processes, addressing delays and inefficiencies.
- Effectively manage operational risk by maintaining diligent awareness of process risks.
- Escalate risk items appropriately and drive issues to resolution.
- Support bankers in the client selection process to effectively manage client risk.
- Independently oversee the renewal cycle of Due Diligence Forms in partnership with Relationship Management.
- Be accountable for timely portfolio management while upholding quality standards.
Required Qualifications:
- BA/BS degree or equivalent work experience in financial services.
- Ability to properly identify AML risks and apply the AML/KYC policy concepts.
- Strong verbal and written communication skills.
- Excellent time management and organizational skills.
- Strong analytical and problem-solving skills.
- Willingness to travel as needed (less than 25%) to support various client coverage teams.
Preferred Qualifications:
- Working knowledge of risk factors that may impact specific products and industries.
- Ability to multi-task effectively and leverage internal resources.
- Excellent attention to detail.
- Strong client focus and ability to partner with various internal groups.
- Independent, self-motivated with an ability to adapt and be flexible in a team environment.
- Previous credit training or underwriting experience.
- Ability to navigate client relationships and product usage.
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Please note this role is not eligible for employer immigration sponsorship.
