What are the responsibilities and job description for the Lead Solutions Analyst - Payments Business Analyst position at JPMorgan Chase?
Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.
As a Lead Solutions Analyst in Commercial and Investment Bank's Digital and Platform Services team, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.
Job responsibilities
- Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
- Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices to provide strategic guidance and innovative solutions for complex projects
- Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure
- Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives
- Mentor and guide team members in the application of technical writing and analytical reasoning skills, fostering a culture of continuous learning and improvement
Required qualifications, capabilities, and skills
- 5 years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
- Demonstrated proficiency in payments technology platforms, including hands-on experience with major clearing market infrastructures
- Advanced knowledge of ISO 20022 and SWIFT messaging, with experience in developing and interpreting data models
- Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
- Advanced knowledge of payment rails in the United States, and other regions
- Demonstrated expertise in data analysis and data application, including hands-on experience with major data visualization platforms
- Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights
- Proven ability to apply technical fluency in current and relevant platforms, software tools, and technologies to drive innovative solutions
- Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects
Preferred qualifications, capabilities, and skills
- Knowledge about High Value Payments Systems, Low Value Payments Systems, and Real Time Payment rails
- Skilled in JIRA tooling to create and manage backlog of development stories and analysis tasks
- Ability to create and review test plans and scenarios to ensure full coverage with acceptance criteria
