What are the responsibilities and job description for the Lead Technical Program Manager - IT Risk and Controls position at JPMorgan Chase?
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Commercial & Investment Bank - Payment Platforms, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
- Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
- Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
- Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
- Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
- 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
- Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
- Proven track record of effectively managing a team, resources, budgets, and high-performing teams in a fast-paced, agile environment
- Management of large IT Risk and Controls related programs, Proactive monitoring and management of IT Key Risk Indicators (KRIs), and resolution with Application Development Teams
- Manage open issues and program deliverables, so that mandatory deadlines are met.
- Prepare and present to Senior constituents on program status, including risks and issues, and potential options
- Contribute to selected Stability Related initiatives, projects, and programs, Act as App Dev. Team’s Single Point of Contact (SPOC) for selected Internal Audits
- Review Selected new Control Points, CPs, and assess their impact to App Dev. Teams
- Stakeholder management across App Dev teams, Internal Audit, IT Risk, and Industry Regulators.
Preferred qualifications, capabilities, and skills
- Certified Information Systems Auditor (CISA)
- Certification in Risk and Information Systems Control (CRISC)
- AWS Certified Cloud Practitioner
