What are the responsibilities and job description for the Lean Product Delivery Manager position at JPMorgan Chase?
Shape the future of product delivery by crafting solutions that enhance customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of an innovative team.
As a Product Delivery Manager in Supply Chain – North America, you play a pivotal role in enhancing and optimizing the delivery of products to customers. Your responsibilities include overseeing the entire product delivery lifecycle, from initial planning and coordination to final execution. You work closely with cross-functional teams to ensure that all aspects of the supply chain are aligned and operating efficiently.
In your role, you are a key team member who drives the creation of innovative solutions and process improvements. You focus on identifying opportunities to streamline operations, reduce costs, and improve delivery timelines. By implementing best practices and leveraging data-driven insights, you ensure that product implementations are successful, expedient, and organized.
Job responsibilities
- Lead the end-to-end product delivery processes, including intake, dependency and release management, operationalization, feasibility decisions, and performance reporting, while identifying opportunities to enhance efficiency and coordination
- Lead the completion change activities across functional partners, ensuring compliance with the firm's risk, controls, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Lead negotiations with vendors for pricing on essential equipment such as cell phones, servers, racks, computers, and storage solutions
- Collaborate with data centers globally to ensure seamless supply chain operations and procurement processes
- Analyze current processes and develop strategies for enhancement, focusing on efficiency and cost-effectiveness
- Oversee the procurement of high-quality products at the most competitive prices, ensuring timely delivery
- Manage a team of approximately 50 employees, fostering a collaborative and productive work environment
Required qualifications, capabilities, and skills
- 5 years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Proven experience in negotiating with vendors to secure favorable terms and pricing
- Strong understanding of supply chain management, particularly in a global context
- Ability to analyze processes and identify areas for improvement
- Experience managing a team, with a focus on driving results and fostering a positive team culture
- Excellent verbal and written communication skills for effective collaboration with global teams
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Familiarity with lean manufacturing principles and practices, with a background in industrial, lean, or manufacturing engineering
- Experience working with international teams and understanding of global supply chain dynamics
- Strong problem-solving skills with a focus on innovative solutions for process improvement and experience in lean product delivery
