What are the responsibilities and job description for the Merchant Services Sales Group Leader - Commercial Bank - Executive Director position at JPMorgan Chase?
Description
Join the Commercial Banking Merchant Services Sales team! In this role, you will drive the end-to-end client experience.
As a Sales Leader within Merchant Services covering the Government sector, you will focus primarily on generating new business from prospective clients. You will work closely with an established team of Commercial Bankers and Treasury Sales teams to integrate and develop comprehensive strategies to grow and deepen our merchant services portfolio in the Government sector. You will manage a sales team that consists of geographically dispersed Sales professionals.
Job responsibilities:
- Lead sales team to establish end-to-end sales and prospect opportunity pursuit planning strategies for new business sales.
- Drive pro-active and effective collaboration between Merchant Services and the Government sector teams.
- Execute and lead strong performance management discipline.
- Leverage expert cross-functional business knowledge, financial acumen, strong internal relationships, and exceptional leadership skills to make significant and impactful decisions
- Represent the "voice of the client" to Merchant Services product and manage revenue vulnerability and client loss through a deep understanding of the client's needs and identification of product and service delivery gaps
- Have demonstrated understanding of the business including financial performance benchmarks, key challenges and opportunities in the competitive landscape
- Apply financial and market analysis to support proposals for new business and renewals
- Be a Strategic thinker who supports the goals and direction of Merchant Services, Commercial Banking and the firm
- Demonstrate best in class communication skills, including influencing, negotiation and collaboration
- Lead by example, by applying a consultative selling approach to cultivate references and develop appropriate product solution recommendations as a player and coach to the team.
- Travel up to 50%
Required qualifications, skills and capabilities:
- Possess 10 years of relevant experience in sales, client management, or relationship management
- Demonstrate management experience of a sales and/or relationship management team
- Exhibit proven leadership, management, execution, coaching, and influencing skills, particularly at the C-Level
- Develop and build collaborative partnerships across lines of business (X-LOB) with key stakeholders to achieve firm-wide objectives
- Achieve proven success in active leadership and direct management of a geographically dispersed sales team
- Demonstrate experience in cross-selling products and a track record of meeting or exceeding product penetration goals
- Establish and maintain excellent relationships with clients
- Utilize data and information to drive business results, make compelling recommendations, and inform effective decision-making
- Apply financial and market analysis experience to support proposals for new business and renewals
- Maintain a strong executive presence and experience speaking in public forums.
- Possess strong knowledge and understanding of the Merchant Services business model, products, and services, with an emphasis on the US market and competitive landscape
